• Contact Center Knowledge…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes. ... Adheres to CMMI Level 3/AIMM platform requirements. + Proofs documentation to detect and correct errors in spelling, grammar, syntax, and established styles and standards. + Analyzes requirements of project to determine scope of work and required documentation… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Medical Office Manager for Perrella…

    Hartwick College (Oneonta, NY)
    Date: June 30, 2025 Title: Medical Office Manager for Perrella Wellness Center & Counseling Services Description: Under the supervision of the Director of the ... Perrella Wellness Center /Director of Counseling Services, the Medical Office ...receptionist in a busy medical office setting. The Office Manager is the first point of contact … more
    Hartwick College (07/03/25)
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  • Strategic Account Manager (OEM Data…

    Ralliant (Albany, NY)
    **Strategic OEM Account Manager - Data Center Equipment OEM Focus** Gems Setra is seeking a remote based Strategic OEM Account Manager to drive sales growth ... in the US, with a primary focus on data center equipment OEMs. This role is an exciting opportunity...Report progress against forecasts, budgets, and sales targets using Customer Relationship Management (CRM) tools. + Align account management… more
    Ralliant (07/23/25)
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  • Financial Center Manager

    Berkshire Bank (Albany, NY)
    …Retail Banking Department: Various Branch Network Reports to: FVP , Regional Financial Center Manager Status: Exempt/Officer Grade: 9 Salary Range: $52,000 - ... hours and travel to nearby offices as required. Financial Center Manager or AVP , Financial ...+ + Financial Center Efficiency + Financial Center Audit Results + Customer Experience Rating… more
    Berkshire Bank (07/03/25)
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  • Senior Application Architect Contact…

    Humana (Albany, NY)
    …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
    Humana (08/08/25)
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  • Test Center Manager - Albany

    Pearson (Troy, NY)
    …exchanges (UK: PSON; NYSE: PSO). Expand your career at Pearson VUE in our **Test Center Manager ** position for our ​ **Albany, NY** location which will be at ... Suite 207** . You will utilize your communication and customer skills with external customers while also working to...duties as assigned. 40% of daily tasks are Test Center Manager responsibilities: + The Test … more
    Pearson (08/07/25)
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  • Global Security Operations Center…

    Enhanced Protection Services (Armonk, NY)
    …doing it with first-class customer service. The Global Security Operations Center (GSOC) Operations Manager is an experienced professional who has expertise ... assistance programs, and exclusive perks. The Global Security Operations Center Manager is an integral part of...growth of business teams, number of sites and evolving customer and stakeholder needs; constant improvement of GSOC capabilities… more
    Enhanced Protection Services (07/30/25)
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  • Retirement Call Center Manager

    Lincoln Financial (Albany, NY)
    …**The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a work from ... home environment. _Background Details_ As a Retirement Call Center Manager , you will manage an assigned...build relationships cross functionally that lead to providing excellent customer service, increasing revenue, and reducing risk. You will… more
    Lincoln Financial (07/18/25)
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  • Substance Abuse Case Manager

    Albany Medical Center (Albany, NY)
    …States of America) Salary Range: $65,102.17 - $100,908.37 The Substance Abuse Case Manager provides Case Management services, as needed to patients under the care of ... assigned providers to provide frequent proactive contact to prevent relapse and promote stability, both regarding their opioid use disorder as well as in other parts… more
    Albany Medical Center (07/23/25)
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  • Applied Science Manager , Generative AI…

    Amazon (New York, NY)
    Description Amazon launched the Generative AI Innovation Center (GenAIIC) in Jun 2023 to help AWS customers accelerate the use of Generative AI to solve business and ... operational problems and promote innovation in their organization (https://press.aboutamazon.com/2023/6/aws-announces-generative-ai-innovation- center ). GenAIIC provides opportunities to innovate in a fast-paced… more
    Amazon (07/26/25)
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