- Meta (Albany, NY)
- …join a high-powered team of industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction Responsibilities: 1. ... (DEC) organization to direct contracting across the full E2E project lifecycle of data center campuses in North America. There has never been a more exciting time to… more
- Global Foundries (Malta, NY)
- …of Role: GlobalFoundries Fab 8 is seeking a highly skilled and motivated Program Manager to lead advanced packaging and photonics program in Malta, NY. In this ... critical role, the Program Manager will play a central role driving the overall.../ Packaging. PMP certification is preferred. + Experience in customer & external partner management. + Language Fluency -… more
- Small Business Administration (Buffalo, NY)
- …( Customer Service Manager ) for the Small Business Administration (SBA), Customer Service Center (CSC), in Buffalo, New York. This position manages the ... operations of the Office of Capital Access' national contact center , providing timely and efficient delivery...You will serve as a Supervisory Disaster Recovery Specialist ( Customer Service Manager ) for the or the… more
- Berkshire Bank (Queensbury, NY)
- Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual ... all related banking regulations, procedures, reporting, and record- keeping. + Assists Financial Center Manager and/or Assistant Financial Center Manager … more
- Amazon (New York, NY)
- … trust throughout every stage of the shopping experience. We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... can shop with confidence on Amazon. We are a center of excellence for trust research and conduct quantitative...strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …The Bilingual Call Center Representative serves as the first point of contact to our organization and should exemplify our service standards to provide care to ... required Experience- + Minimum of 2 years of call center experience and/or phone contact in a...contact in a healthcare setting preferred; experience in customer service desirable. Knowledge, Skills, & Abilities + Must… more
- Guthrie (Big Flats, NY)
- …shift to achieve continuity of patient care. c. Assists the department manager with implementing appropriate review systems for competency‐based appraisals of staff. ... Identifies departmental issues and makes recommendations to the department manager regarding resolution. f. Resolves staff, departmental, and interdepartmental… more
- Highmark Health (Albany, NY)
- …problems/issues/concerns and/or real-time business activity monitoring from the Command Center . **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer ... :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and...initiatives, events, or trends. Work with Workforce Planning Team Manager and Customer Service Management team to… more
- Amalgamated Bank (New York, NY)
- …+ Research and source relevant training modules that would benefit the Contact Center 's development and performance. Knowledge, Skills and Experience Required: ... Assurance Analyst, you should have excellent knowledge of Call Center procedures and expertise in the customer ...to, and daily in-person attendance is required for, the contact center , branch service roles, and general… more
- Amazon (New York, NY)
- Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role will ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more