- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes. ... Adheres to CMMI Level 3/AIMM platform requirements. + Proofs documentation to detect and correct errors in spelling, grammar, syntax, and established styles and standards. + Analyzes requirements of project to determine scope of work and required documentation… more
- Ralliant (Austin, TX)
- **Strategic OEM Account Manager - Data Center Equipment OEM Focus** Gems Setra is seeking a remote based Strategic OEM Account Manager to drive sales growth ... in the US, with a primary focus on data center equipment OEMs. This role is an exciting opportunity...Report progress against forecasts, budgets, and sales targets using Customer Relationship Management (CRM) tools. + Align account management… more
- Humana (Austin, TX)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Biomat USA, Inc. (Odessa, TX)
- …and the disposition of the associated results. + Works in collaboration with the Center Manager to develop the staff's knowledge of their job function and ... as required; reports critical incidents and problematic trends to Center Manager . + Reports compliance status to...issues. + Builds rapport with donors to ensure overall customer satisfaction with the Center to support… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Amazon (Austin, TX)
- …ideas and empowers you to own them to completion. The Principal Technical Program Manager for AWS Data Center Design Engineering Team owns the successful ... development and delivery of the next generations of data center designs and innovations from concept to at-scale global...technologies. Amazon's vision is to be the world's most customer -centric company, and this role is key to that… more
- PNC (Irving, TX)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Branch Banking organization, you will ... guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching… more
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