• Director of Call Center

    Kaleida Health (Buffalo, NY)
    …informatics, or related field preferred.** **Experience** **10 plus years of experience in customer service/ contact center leadership required. 5 years of ... is a transformative leader responsible for building and operating a high-performance, patient-first contact center that serves as the health system's front door.… more
    Kaleida Health (07/03/25)
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  • Contact Center Customer

    US Bank (New York, NY)
    …service using digital tools Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. We offer the ... - Two to four years of experience in a customer service position **Preferred Skills/Experience** - Thorough...internet service is not paid by US Bank. Call center employees are required to connect via ethernet, not… more
    US Bank (08/21/25)
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  • Contact Center Customer

    US Bank (New York, NY)
    …excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. ... and various US Bank departments to resolve more complex customer or technology issues. Pay - $20/hourly We are...packages including Microsoft Office applications This is a **remote position ** open to candidates residing in the following states… more
    US Bank (08/20/25)
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  • Customer Care Supervisor

    Suburban Propane (Syracuse, NY)
    …and Bachelor's degree in Business or related field preferred + Minimum 3 years customer contact center experience + Minimum 2 years employee ... position is accountable for leading a team of Customer Service Representatives engaged in handling calls of a...effective oral and written communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call… more
    Suburban Propane (06/17/25)
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  • Director, Consult Partner - Contact

    Kyndryl (Albany, NY)
    … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
    Kyndryl (07/29/25)
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  • Sr Sales Specialist- Amazon Connect

    Amazon (New York, NY)
    …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space....Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business… more
    Amazon (08/13/25)
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  • Sr Sales Specialist- Amazon Connect, Amazon…

    Amazon (New York, NY)
    …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... Description This position is part of the AWS Specialist and Partner...the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This… more
    Amazon (07/18/25)
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  • EOC Office Assistant Level 1 (Multiple…

    CUNY (Brooklyn, NY)
    EOC Office Assistant Level 1 (Multiple Positions ) - Brooklyn Educational Opportunity Center **GENERAL DUTIES** - Performs clerical and daily office operations ... including Academic Affairs, Student Services, Career Services, Advising, Registrar/Records, Testing Center , and Communications. These positions are essential in… more
    CUNY (06/16/25)
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  • Community Associate

    City of New York (New York, NY)
    …may be experiencing and have not been resolved through regular communication channels ( Customer Contact Center , Property Management staff, etc.). The ... Job Description This position entails providing residents with information and status...meet the minimum qualification requirements before applying to this position . COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1.… more
    City of New York (08/08/25)
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  • Team Leader - NJ

    New York Racing Association (NY)
    …* Minimum three (3) years of experience in a customer service contact center or a customer service position * Superior organizational skills * A ... variety of financial transactions * Maintain digital and physical files. * Handle customer inquiries including customer disputes and cancelling of wagers *… more
    New York Racing Association (08/01/25)
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