- Capgemini (New York, NY)
- …Capgemini Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service ... product management, and/or internal consulting with a focus on customer service, contact center , or...of the Duties, Responsibilities and Qualifications required for this position . Physical, mental, sensory or environmental demands may be… more
- Capgemini (New York, NY)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
- Kaleida Health (Buffalo, NY)
- …informatics, or related field preferred.** **Experience** **10 plus years of experience in customer service/ contact center leadership required. 5 years of ... is a transformative leader responsible for building and operating a high-performance, patient-first contact center that serves as the health system's front door.… more
- Suburban Propane (Syracuse, NY)
- …and Bachelor's degree in Business or related field preferred + Minimum 3 years customer contact center experience + Minimum 2 years employee ... position is accountable for leading a team of Customer Service Representatives engaged in handling calls of a...effective oral and written communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call… more
- Kyndryl (Albany, NY)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Highmark Health (Albany, NY)
- …:** Job Summary Provides quality customer service in a high volume contact center to include providing complete, accurate and timely responses to inquires ... external customers; Adjusts claims. This is a bargaining unit position . The collective bargaining agreement for this position...pay grade. Required Education: HS/GED Required Experience: One year customer service, contact center , or… more
- Amazon (New York, NY)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space....Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business… more
- Amazon (New York, NY)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... Description This position is part of the AWS Specialist and Partner...the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This… more
- CUNY (Brooklyn, NY)
- EOC Office Assistant Level 1 (Multiple Positions ) - Brooklyn Educational Opportunity Center **GENERAL DUTIES** - Performs clerical and daily office operations ... including Academic Affairs, Student Services, Career Services, Advising, Registrar/Records, Testing Center , and Communications. These positions are essential in… more
- City of New York (New York, NY)
- …may be experiencing and have not been resolved through regular communication channels ( Customer Contact Center , Property Management staff, etc.). The ... Job Description This position entails providing residents with information and status...meet the minimum qualification requirements before applying to this position . COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1.… more