- City of New York (New York, NY)
- …may be experiencing and have not been resolved through regular communication channels ( Customer Contact Center , Property Management staff, etc.). The ... Job Description This position entails providing residents with information and status...meet the minimum qualification requirements before applying to this position . COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1.… more
- Zoom (New York, NY)
- …and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs + ... center projects + Optimizing contact center technologies to improve efficiency and customer ...calendar. We look forward to receiving your application! Anticipated Position Close Date: 08/30/25 Ways of WorkingOur structured hybrid… more
- New York Racing Association (NY)
- …* Minimum three (3) years of experience in a customer service contact center or a customer service position * Superior organizational skills * A ... variety of financial transactions * Maintain digital and physical files. * Handle customer inquiries including customer disputes and cancelling of wagers *… more
- Glens Falls Hospital (Glens Falls, NY)
- …Cancer Center - Medical Records(Flexible Scheduling Options for Per-Diem Positions , Shift-Differentials)* **Location:** *NY-Glens Falls* **Requisition ID:** ... with a background in insurance! The CR Wood Cancer Center is looking to help you advance your healthcare...insurance experts as the Referral & Authorization Specialist! This position can further develop your skills in compliance, medical… more
- Intermountain Health (Albany, NY)
- **Job Description:** The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with ... unable to accommodate time off during the training period._ + **_Shift Details_** **_: Contact Center is open Monday - Friday 7:00 AM- 7:00 PM_** **_Caregivers… more
- Zoom (New York, NY)
- …(CX) space. This role is pivotal in driving the success of our contact center platform by focusing on greenfield opportunities, which involve developing ... role will specifically target accounts with more than 250+ contact center agents. About the Team The...engages with clients worldwide. Through strategic partnerships and a customer -centric approach, they play a pivotal role in expanding… more
- M&T Bank (Williamsville, NY)
- Job Description ** Contact Center Service Representative** **Location:** **Williamsville, NY. This is an 100% on-site position for the first 3 months - Job ... days at home) if you are successfully performing in the role.** **Hours: Full-time. Our Contact Center is open Monday-Friday from 6am to 9pm and Sat/Sun from 9am… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... community and product teams. Act as primary point of contact for urgent customer issues in your...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- M&T Bank (Williamsville, NY)
- …services customer service, sales or related experience Familiarity with Contact Center systems and frequently used forms, products and services ... **Location** **:** **Williamsville, NY** (Amherst Center ) _You are required to be on-site for...providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for information… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and ... Monitors customer interactions and reviews and analyzes customer...Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or… more