- Chemung Canal Trust Company (Elmira, NY)
- …in all markets that we serve. + Answers incoming calls to the Company's Contact Center ; responds to client inquiries as able or identifies Company personnel ... curriculum + Minimum of 1 year experience in a banking or customer service position preferred + Proficient interpersonal skills in dealing with clients, all… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes. ... a dynamic team environment. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to,… more
- Capgemini (New York, NY)
- …with policy admin systems (eg, Guidewire). * Architect omni-channel experiences including contact center , customer service, and sales enablement ... reference models. Technology Strategy & Innovation * Drive innovation in CRM and contact center technologies, including AI/ML, voice analytics, and automation. *… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …multiple positions , part time and full time for our Licensed Practical Nurse positions on our two Community Living Center units. These are Long Term Care ... socialization skills. Work Schedule: Full time and Part time positions to be filled, schedule will be discussed during...VA Central Office (VACO) (for example, Human Resources Service Center ). Office name, employee name and contact … more
- Amalgamated Bank (New York, NY)
- …+ Research and source relevant training modules that would benefit the Contact Center 's development and performance. Knowledge, Skills and Experience Required: ... Assurance Analyst, you should have excellent knowledge of Call Center procedures and expertise in the customer ...to, and daily in-person attendance is required for, the contact center , branch service roles, and general… more
- Amazon (New York, NY)
- …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Signet Jewelers (Amherst, NY)
- …to link to our careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career or an experienced Jeweler, we ... from beginner to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & Service Center (DSC) Manager Reports To:… more
- Amazon (New York, NY)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Ralliant (Albany, NY)
- **Strategic OEM Account Manager - Data Center Equipment OEM Focus** Gems Setra is seeking a remote based Strategic OEM Account Manager to drive sales growth in the ... US, with a primary focus on data center equipment OEMs. This role is an exciting opportunity...Report progress against forecasts, budgets, and sales targets using Customer Relationship Management (CRM) tools. + Align account management… more