- NRG Energy, Inc. (Houston, TX)
- …engaging learning experiences across technical and non-technical teams, primarily within a customer support or contact center environment supporting multiple ... As a learning and development professional applying for this position , you will work within a team of other...to perform duties and responsibilities. . Fast-paced, Retail Call Center environment. . Much of the work of this… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Regions Bank (Kingwood, TX)
- …do the best for our customers and associates every day. **Our Contact Center Bankers** : + Help enrich our customer 's lives by answering questions, solving ... of its customers. As a banker in the Regions' Contact Center , you will gain a foundation...banking knowledge by working in the heart of our customer service operations. Our Leadership Team takes an active… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …gathering of information, updating and maintaining the departments' database for the Contact Center . + Ensure the confidentiality of all patients, applications, ... High school diploma or GED. + One (1) year customer service, multi-line call agent and/or call center...center experience. + Healthcare setting preferred. **Does this position work in a research laboratory?:** No **Jeanne Clery… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Zoom (Austin, TX)
- …(CX) space. This role is pivotal in driving the success of our contact center platform by focusing on greenfield opportunities, which involve developing ... role will specifically target accounts with more than 250+ contact center agents. About the Team The...engages with clients worldwide. Through strategic partnerships and a customer -centric approach, they play a pivotal role in expanding… more
- Regions Bank (Kingwood, TX)
- …financial products and services. **Primary Responsibilities** + Achieves Contact Center targets and goals by identifying customer needs and providing ... section of the system. **Job Description:** At Regions, the Contact Center Priority Banker provides full-service banking...inbound/outbound phone calls from the top 10% of Regions customer base + Educates and advises customers on products… more
- American Airlines (Dallas, TX)
- …will be part of a strong team that truly drives change for the airline. The Contact Center - Strategy & Planning Team within the Customer Experience ... organization is at the epicenter of all Customer Experience strategic initiatives. + You will work cross-functionally... Experience Innovation and Delivery, Reservations, Service Recovery, and Contact Center Technology, as well as with… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more