- Mass Markets (TX)
- …industry. We are looking for a professional and customer -focused Contact Center Representative to join our team . In this role, you will handle inbound ... of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Kyndryl (Austin, TX)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... need your help in managing call center customer service agents. While your team operate...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the industry. We are looking for contact center agents to support inbound and outbound customer...Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... We are looking for a results-driven Contact Center Operations Supervisor to lead a team ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer...Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Public Storage (Plano, TX)
- …person will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team . The role performs all activities to ... complete service requests and resolve technical issues for our Contact Center team . This Technician...and written communication skills. + Ability to deliver superior customer service and maintain a professional, calm, and positive… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... guidelines to ensure quality and consistency + Collaborate with team members to share insights and improve strategies CANDIDATE...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... looking for a skilled and enthusiastic Contact Center Trainer to join our team . You...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more