- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer...surrounding confidential information and personal information + Appropriately escalate customer issues with the managerial team +… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries… more
- Under Armour, Inc. (Austin, TX)
- …at both the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to evaluate current and on-going training ... and implementation of performance standards. * Evaluate and monitor customer contact drivers and report out to...Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... job paid training. Compensation is commensurate with experience. Prior contact center or customer service...service oriented (empathetic, responsive, patient, and conscientious) + Strong team orientation and customer focus with a… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Chewy (Richardson, TX)
- …delivering excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and ... This is your chance to be part of a team that excels in providing world-class customer ... centers or equivalent experience. + Proficient in real-time contact center management, including agent availability and… more
- Amazon (Austin, TX)
- …AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts in dozens ... to join our Amazon Web Services Generative and Agentic AI professional services team . This strategic role will be pivotal in creating cohesion between our global… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... value + Resolve inquiries using internal systems and team collaboration + Document customer interactions and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more