- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Regions Bank (Houston, TX)
- …do the best for our customers and associates every day. **Our Contact Center Bankers** : + Help enrich our customer 's lives by answering questions, solving ... of its customers. As a banker in the Regions' Contact Center , you will gain a foundation...banking knowledge by working in the heart of our customer service operations. Our Leadership Team takes… more
- Amazon (Houston, TX)
- …The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their ... to our product teams, strengthening the product roadmap. Our team is at its best when a customer...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- Bank of America (Addison, TX)
- Consumer AML Operations KYC Contact Center Phone Agent - Bilingual Addison, Texas **Job Description:** At Bank of America, we are guided by a common purpose to ... external clients + Performs day-to-day activities aligned to the team 's common goals, strategy, and metrics and works on...+ Bilingual- Spanish required + Minimum of 1 year customer service experience in call center environment,… more
- Regions Bank (Houston, TX)
- … Contact Center Supervisor oversees the day-to-day operations of a team of representatives that handle customer service inquiries and problems via ... policies and procedures that drive performance and promote the Contact Center culture + Answers questions from...or GED + Three (3) years of experience in customer service/sales environment + One (1) year of leadership/management… more
- Kelsey-Seybold Clinic (TX)
- …business acumen in addition to strong analytical skills. **Job Title: Contact Center Business Analyst** **Location: Pearland Administrative Office** ... **Experience** Required: 3 years active experience in business analysis, specifically related to contact center statistics 1 year experience as a project lead… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... team is looking for a highly skilled call center customer service manager who can motivate...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- TIAA (Frisco, TX)
- …industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately arriving in entirely ... well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is...application please use one of the below options to contact our accessibility support team : Phone: ###… more
- PennyMac (Plano, TX)
- …well as proper routing of inbound customer calls to appropriate groups. The Contact Center Specialist will : + Perform high-volume of outbound calls to ... through the complete mortgage journey. A Typical Day As the Sales Contact Center Specialist , responsibilities will include performing key functions… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... and results-driven Team Leader to oversee a team of call center agents. This role...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more