- PennyMac (Plano, TX)
- …routing of inbound customer calls to appropriate groups. + The Sales Contact Center Supervisor will: + Perform high-volume of outbound calls to specific ... the complete mortgage journey. A Typical Day Reporting to the Sales Contact Center Supervisor, the responsibilities include performing key functions within… more
- Hussmann Corporation (Schertz, TX)
- …REMOTE POSITION, MUST WORK IN OR AROUND posted locations (or applicable locations) The Contact Center Agent is responsible for being the first point of ... contact for the Hussmann customer base. This...Word and Excel + Ability to work in a team environment and desire for continuous learning through cross-training… more
- USAA (San Antonio, TX)
- …various responsibilities divided amongst the following lines of business within USAA P&C: Contact Center Excellence, First Party Injury, Third Party Injury, and ... areas: First Party Injury Claims, Third-Party Injury Claims, P&C Litigation Claims, or Contact Center Process Expertise experience. + Prior experience in claims… more
- Cognizant (Austin, TX)
- …open to any qualified applicant in the United States. **Job Summary** Join our team as a Customer Service Professional in the healthcare sector where you ... data ensuring accuracy and timely updates. + Collaborate with team members to develop strategies for improving customer...interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to… more
- USAA (San Antonio, TX)
- …As a dedicated Director of Business Process Ownership, you will oversee a team of business professionals that are responsible for the end-to-end aspects and overall ... ownership of assigned processes. Guide team members to collaborate with enterprise partners in the...In-depth knowledge of the end-to-end Status Call process. + Customer service expertise for positive customer experiences.… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... and results-driven Team Leader to oversee a team of call center agents. This role...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates understanding of military culture and addresses ... listening skills paired with appropriate clinical interventions. + Works with team to complete all annual compliance requirements such as External Certification… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... for someone like you to manage and support a team of customer service agents working on...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... on-site, entry-level position with competitive compensation. While prior contact center experience isn't required, experience in customer service, technical… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... compensation commensurate with experience. While prior contact center experience isn't required, experience in customer ...Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The… more