• Contact Center Triage Consultant - SME

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
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  • Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic ... to the training team to enhance current training. + Documents customer /call communications processes and makes recommendations. + Implements operational process… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Contact Center Knowledge Manager - III…

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    …diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes. ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Optometric Assistant - Full time

    Henry Ford Health System (Westland, MI)
    …to appropriate department: Eyewear Consultant, Dispenser, or Customer Service Representative Educate patients on contact lens handling, wearing schedule, ... exams, medical exams, office visits, in-office minor medical procedures, and contact lens follow-ups by performing preliminary testing, electronic medical record… more
    Henry Ford Health System (08/15/25)
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  • Customer Service Liaison

    Hart Medical Equipment (Novi, MI)
    …package. EOE SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots ... and striving to meet or exceed department metrics while providing excellent customer service. + Making sales or recommendations for products or services that… more
    Hart Medical Equipment (07/10/25)
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  • Customer Service Lead

    SpartanNash (Allendale, MI)
    At SpartanNash, we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain customers and US military ... role is responsible for overseeing tasks and/or team members within a Customer Service Sales department including activities such as answering and resolving incoming… more
    SpartanNash (08/04/25)
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  • Departmental Technician 7-E9 - Customer

    State of Michigan (Lansing, MI)
    …and abilities that will make you a successful candidate for this specific Customer Service Representative position. If you have no experience, please enter ... Departmental Technician 7-E9 - Customer Service Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4945243) Apply  Departmental Technician 7-E9 - … more
    State of Michigan (06/04/25)
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  • Energy Efficiency Customer Care Agent

    ICF (Lansing, MI)
    Description **Job Description:** As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver an ... exceptional customer experience within ICF's commercial energy business. Our dedicated...such an accommodation is needed, candidates are instructed to contact us in advance at ###@icf.com . We are… more
    ICF (08/15/25)
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  • Warehouse Customer Logistics Manager

    Ryder System (Lansing, MI)
    …application process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees** ... **Job Description** : **We are immediately hiring a Warehouse Customer Logistics Manager in Lansing, MI for our Supply...to 12 weeks paid maternity leave **Summary** The Manager Customer Logistics will oversee the day-to-day operations within an… more
    Ryder System (08/14/25)
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  • Customer Service Lead [Full Time]

    SpartanNash (Holland, MI)
    At SpartanNash, we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain customers and US military ... **Job Description:** **Position Summary:** This role is responsible for providing courteous customer service in person or by telephone; answers incoming calls to the… more
    SpartanNash (06/29/25)
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