- University of Rochester (Rochester, NY)
- …office visits, skin testing and ancillary testing. + Serves as a primary contact for provider(s) as it relates to clerical needs. + Organizes providers' calendars, ... and follows up with patients. + Serves as the main point of contact for colleagues for all scheduling and communication questions or challenges. Other duties… more
- University of Rochester (Rochester, NY)
- …subject matter expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the ... trackers to ensure accuracy. + Performs quality audits on customer interactions. + Answers and provides guidance to complex...waste. + Alerts leads and supervisors to issues impacting contact center performance in a timely manner to ensure… more
- M&T Bank (Buffalo, NY)
- …a resolution. **Primary Responsibilities:** + Function as the first point of contact for HR related inquiries by receiving and responding to incoming telephone ... former employees and retirees as necessary to obtain needed information to resolve customer issues. + Assist employees and/or managers with the resolution of payroll… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …facilitate developing a relationship with the provider, while providing the best customer service experience possible + Warm transfer calls to other business units ... of overall trends + Prepares correspondence, maintains phone and contact logs, and documents call details as appropriate. +...and always seek to provide the highest level of customer care to all of our customers (members, providers,… more
- Manhattan Beer Distributors (Brooklyn, NY)
- …maximum sales and distribution of assigned brands, as well as phenomenal customer service. + Initiating relationships with account personnel and managers to ... resets and rearrangement of product as requested. + Serving as the primary contact with all supplier personnel, coordinating efforts to execute sales and marketing… more
- University of Rochester (Rochester, NY)
- …fire alarm and security walkthroughs with outside agencies. + Acts as main contact for issues pertaining to building's security equipment and controls. + Records ... the in-person interview team. + Attends outside trainings. + Delivers an exceptional customer service experience to museum guests. + Observes and protects the art… more
- Rochester Regional Health (Rochester, NY)
- …coverage and claim processing to ensure the patient responsibility is accurate. Contact insurance as needed. Coordinate resolution with Customer Service staff. ... Desired Attributes: + Education/Training: At least one year experience in a Medical Office environment preferred + Basic knowledge of medical billing, cording, collection processes, insurance policies and governmental regulation provision preferred + Knowledge… more
- Albany Medical Center (Albany, NY)
- …Salary Range: $41,136.28 - $57,590.79 The Patient Engagement Liaison is the FIRST contact to Albany Med via telephone, thus first touchpoint in our Patient's ... in a calm, respectful manner; regardless of tone or attitude of patient/ customer via telephone + Demonstrated attention to detail with minimal error Thank… more
- City of New York (New York, NY)
- …JOB DESCRIPTION OATH's Clerk's Office is seeking to hire 2 Customer Information Representatives to work in our Bronx/Manhattan/Staten Island locations. These ... intake, processing, and calendaring of cases, as well as: - Having significant contact with the general public to improve communication between the members of the… more
- Electronic Environments (New York, NY)
- …complete satisfaction + Prepare and present sales activity reports for all contact and opportunities + Coordinate project milestones from sales associate to project ... commissioning of installed systems + Continually define ways to increase customer satisfaction and deepen client relationships + Manage all opportunities, accounts,… more