• Contact Center Triage Consultant - SME

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
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  • Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic ... to the training team to enhance current training. + Documents customer /call communications processes and makes recommendations. + Implements operational process… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Contact Center Knowledge Manager - III…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes. ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Customer Service Rep II

    Goodwill of the Finger Lakes (Rochester, NY)
    SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... Complete customer order requests and fulfillment, data entry, maintain ...or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION… more
    Goodwill of the Finger Lakes (08/15/25)
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  • Customer Development Manager

    Ryder System (Albany, NY)
    customer . Orchestrate the development of a productive working relationship with the customer . Maintain appropriate customer contact . Understand and manage ... Sales Process. **Essential Functions** + Maintain regular and consistent contact with customers to meet customer requirements....to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or… more
    Ryder System (05/22/25)
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  • Customer Care Supervisor

    Suburban Propane (Syracuse, NY)
    …Bachelor's degree in Business or related field preferred + Minimum 3 years customer contact center experience + Minimum 2 years employee supervision/management ... Provide support to New Hires during and following training to assist with Customer Service Representative (CSR) certification + Provide operational support by… more
    Suburban Propane (06/17/25)
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  • Customer Service Manager

    Million Air (White Plains, NY)
    …qualities of each individual to shine and compliment the entire team. Objective The customer service manager is responsible for creating and leading a customer ... manager will focus on increased company sales, contribute to customer list and build relationships with existing and new...exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft. Physical DemandsThe… more
    Million Air (07/23/25)
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  • Customer Sales Advisor

    The Goodyear Tire & Rubber Company (Oswego, NY)
    …#autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork Sales Associate, Customer Service Representative , Sales Representative ... auto service innovation leader! **General Description: ** As a Customer Sales Advisor, you will gain hands-on experience in...any and all users. If you would like to contact us regarding the accessibility of our website or… more
    The Goodyear Tire & Rubber Company (08/07/25)
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  • CLUB Customer Service Outfitter - Part Time

    Cabela's (Utica, NY)
    Pay Range: $16.00 - $21.50 **Position Summary:** Providing world class customer service while ensuring a pleasant and productive shopping experience for all ... Acquiring and activating new members + CLUB sales + Customer experience + Peer coaching and influencing + Regulatory...coaching, recognition, and support as a CLUB advocate and representative . + Providing service to all areas of the… more
    Cabela's (07/26/25)
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  • Customer Development Manager Sales

    Ryder System (Albany, NY)
    …application process or to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current Employees** ... important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As a ** Customer Development Manage** r, you'll be part of a dynamic team, equipped to… more
    Ryder System (07/15/25)
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