- ICF (Reston, VA)
- Description ** CUSTOMER SERVICE ANALYST - Grants Management** ICF is seeking a ** CUSTOMER SERVICE ANALYST** to support the Customer Service Center (CSC) in ... Financial Officer (OCFO) within the Office of Justice Programs (OJP). The Customer Service Center (CSC) provides financial and administrative support to grantees and… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …networks and participating in professional organizations. Reviews, evaluates, and enhances all contract deliverable to the customer . Enhances the department and ... area (ie, an inTransition coaching intake, external crisis line, etc.). The contract will also provide individual coaching support services to service members and… more
- Amentum (Arlington, VA)
- **This position is contingent on contract Award** Amentum is seeking a ** Customer Engagement Officer** to support an upcoming contract . The tasks are ... and demonstrations/instructions/tutorials + Building and strengthening partnerships to improve customer relations + Advocating customer needs and provide… more
- CACI International (Chantilly, VA)
- Claims Processor Customer Service Job Category: Finance and Accounting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... workers' compensation policies and regulations, excellent investigative skills, and exceptional customer service skills. If you have no prior experience with these… more
- CACI International (Arlington, VA)
- Customer Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... and champion continuous service improvement initiatives to meet or exceed customer -defined Acceptable Quality Levels of team performance. + Escalate incidents to… more
- M. C. Dean (Vienna, VA)
- …and replacements. + Perform required preventative maintenance service to equipment under contract as scheduled. + Customer contact and interface. + Communicate ... MC Dean?** Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven… more
- Lumen (Richmond, VA)
- …billing disputes * Responsible for renewal and re-rate implementation via contract end-date management, leveraging renewals to influence customer technology ... the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and medium-sized customers are… more
- SAIC (Reston, VA)
- …technology solutions to government and commercial customers, is seeking a driven and customer -centric individual to join our team as a Customer Success Manager. ... is required.** In this role, you will be responsible for managing customer relationships, driving adoption of SAIC offerings, and facilitating successful program… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + ... Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach for… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. We are hiring customer services agents who are positive and genuinely enjoy helping others. In this ... role, you will provide full life-cycle customer service and a ssist customers in understanding their...any time. This job description is not an employment contract , and either you or the employer may terminate… more