- Ross Stores, Inc. (Dublin, CA)
- …execution, and optimization of Ross's CRM platform, in addition to strategy & customer data platforms\. This role is responsible for delivering data ... partners in conjunction with IT partners to ensure seamless execution, data integrity, and continuous innovation across Ross's customer engagement ecosystem\.… more
- Intuit (San Diego, CA)
- …CRM growth. + **Govern Data Protocols:** Establish and manage complex ** customer data protocols** , including rules for contactable records across diverse ... with **enterprise-level marketing cloud solutions** and CRM tech stacks, including ** Customer Data Platforms (CDPs) and Email Service Providers (ESPs)**… more
- Ralliant (Sacramento, CA)
- …of orders self-served** -by improving the end-to-end experience from **product data readiness → customer -specific catalogs/entitlements → ordering and ... for digital channels + **Integrations (OIC):** requirements for reliable data flows across platforms (product/ customer /pricing/order), including SLAs, error… more
- Lumen (Sacramento, CA)
- … customer success plans, driving customer value realization + Manage customer metrics, including usage data , health indicators, and renewal dates in ... their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies +… more
- Intuit (San Diego, CA)
- …in early 2025. This growth has created an exciting opportunity for a data -driven customer experience leader to massively scale our TurboTax professional services ... you have a passion for growing new businesses and building awesome customer experiences? Intuit is disrupting in-person expert financial services with fast-growing… more
- Crane Aerospace & Electronics (Burbank, CA)
- …and regulatory agencies. The Customer Service Administrator acts as a customer liaison regarding quotes, purchases, order status, data entry, maintaining ... not in line with actual performance. This includes the comparison of customer and internal delivery data in order to ensure we are aligned with our customer… more
- Pet Food Express (Concord, CA)
- …tracking, and accurate reporting on program KPIs. + Support the integration of loyalty data within PFE's Customer Data Platform (CDP) to improve targeting ... (eg, CI-Journeys, Salesforce Marketing Cloud, HubSpot, or similar). + Familiarity with Customer Data Platforms (CDPs) and segmentation workflows. + Experience… more
- Cedars-Sinai (Los Angeles, CA)
- …+ Partner with the marketing organization to integrate and operationalize the upcoming Customer Data Platform (CDP) initiative, aligning data flows and ... to align tracking and analytics with business strategy. Experience with modern Customer Data Platforms (CDPs) such as Adobe Real-Time CDP or Treasure Data… more
- PennyMac (Pasadena, CA)
- …such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) + Analyze customer feedback and operational data to uncover trends, root causes of issues, ... and key areas for improvement in the customer journey + Translate complex data insights into clear, actionable recommendations for cross-functional teams +… more
- Acxiom (Sacramento, CA)
- …**Responsibilities** + Working knowledge of the Adobe Marketing Cloud especially Real Time Customer Data Platform (CDP). + Excel in the art of seamlessly ... anticipate potential obstacles and skillfully advocate solutions that enable integration with customer data platforms, thereby addressing end-to-end customer … more