- Intra-Cellular Therapies, Inc (Pasadena, CA)
- …timely and accurate administrative management of work hours, sales call data , customer objectives, communication responses, synchronization, sample and expense ... The sales specialist is responsible for understanding and identifying customer needs, aligning marketing resources and supporting pull-through activities. They… more
- Under Armour, Inc. (Sacramento, CA)
- …reporting out on KPI's on a daily and weekly basis * Share trend data and solutions regarding customer needs, quality standards, and coaching opportunities with ... Customer Service Systems Ops Analyst ** Customer ...leadership on reporting and dashboards to drive meaningful performance data insights. * Use KPI data to… more
- Nordstrom (Newark, CA)
- …issues/changes to leadership. + Protect the Nordstrom brand by ensuring that customer /other protected data and intellectual property is protected, never exposed ... quick analytical and problem-solving skills and a passion for providing exceptional customer service. This position requires that the candidate work onsite at our… more
- Abbott (Alameda, CA)
- …customer insights and UX research and translate that into a creative and data -backed customer -centric product strategy. + Own and evolve the product roadmap ... Strong analytical thinking and stakeholder influence capabilities. + Skilled in leveraging customer research, business data , and competitive insights to drive… more
- Intuit (San Diego, CA)
- …high-value customers (mid market and accountant assisted service channels. + Use customer insights, service data , and expert feedback to continuously optimize ... ecosystem. Intuit is known for its innovative track record, customer centricity, and its consistent recognition as a top...decision they make. At Intuit, everything starts with the customer - they never stop listening to customers so… more
- MISTRAS Group, Inc. (Benicia, CA)
- …pressure effectively + Strong communicator - clear, persuasive, and confident in customer -facing discussions + Data -driven - uses CRM, forecasting, and market ... The Regional Sales Manager is responsible for managing and growing key customer relationships within a defined geographic territory while actively developing new… more
- Amazon (Sunnyvale, CA)
- …for software to enable Kuiper's custom ground-based antennas. These antennas handle both customer data as well as tracking, telemetry, and control. We operate ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company… more
- Intuit (Mountain View, CA)
- …high velocity, a bias for action, experimentation, and shared learnings + Leverage customer insights and data to inform design decisions, ensuring solutions are ... AI technologies to help businesses succeed. By anticipating future customer needs, business trends, and understanding external technology, our multi-disciplinary… more
- Amazon (Santa Clara, CA)
- …retraining. - Context Adherence: Exploring methods to ground responses in specific customer attributes, account information, and behavioral data to prevent ... Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large...and response generation. - Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate… more
- Cedars-Sinai (Los Angeles, CA)
- …EIS, HR and Payroll teams. + Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running audits and ... point-of-contact for assigned functional area and assists domain experts with ensuring data integrity, testing of system changes, report writing and analyzing … more