- Lumen (Sacramento, CA)
- …identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows. + Lead and develop senior ... connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building… more
- Coinbase (Sacramento, CA)
- …*What you'll be doing (ie. job duties):* * Lead, mentor, and grow a high-performing data science team focused on customer service excellence, including data ... connection, and alignment. Attendance is expected and fully supported. Data Science is an integral component of Coinbase's product...data science experience / domain expertise in the customer support area * Deep knowledge of causal inference… more
- Intuit (Mountain View, CA)
- …and customer outcomes, including growth, profitability, risk, and customer experience metrics. + Champion experimentation and data -driven decision-making, ... Deep experience with payments, fintech, or financial services, including familiarity with customer lifecycle analytics, transaction data , and risk modeling. +… more
- Autodesk (San Francisco, CA)
- …that support personalization, marketing triggers, pipeline health monitoring, and customer success alerts. + Establish ** data ** **lakehouse** **strategies** ... into **standardized business process models** (lead-to-cash, quote-to-order, marketing-to-revenue, customer health-to-renewal). + Create **standard data models**… more
- Liberty Utilities (Downey, CA)
- …decision making. Responsibilities include project management the execution of Liberty's Customer Excellence Framework. This role integrates advanced data ... and cost-effective utility services. **Accountabilities** + Design, develop and implement data governance frameworks for Customer Service operations. + Ensure… more
- Walmart (Sunnyvale, CA)
- …in different contexts Guide the generation of appropriate graphical representations of data and model outcomes Understand customer requirements to design ... our Customers and members Adopts a holistic perspective that considers data analytics customer member insights and different parts of the business when making… more
- Intuit (Mountain View, CA)
- …for complex customer and support issues. + Work hands-on with product, customer success, and data teams to root-cause systemic issues and deploy durable ... + Create and deliver executive-level reporting and presentations on team performance, customer impact, and operational metrics. ** Data -Driven Decision Making** +… more
- Amazon (West Sacramento, CA)
- …prioritizing customer needs; Soliciting customer feedback to improve customer experience. + Analyzing data ; Using stories and experience to complement ... Description **Role:** Full-Time Delivery Station Customer Service Associate **Job Type:** Permanent **Location:** 3620 Ramos Drive, West Sacramento, CA **Pay Rate:**… more
- Richard Heath and Associates (Santa Fe Springs, CA)
- …+ Complete minimal research on Program databases to provide acceptable levels of customer service + Perform Data Entry, update and manage program information ... Customer Service Representative Location: Santa Fe Springs, CA...program enrollment files. Research information in Program database and data enter caller information/updates into the Program database. This… more
- Trellix (Sacramento, CA)
- …a culture that leads with empathy and puts customers first. Gather and analyze customer feedback, usage data , and market trends to inform strategy and optimize ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...customer outcomes and drive business results. You analyze data to make informed decisions, adjust strategies and deliver… more