- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive… more
- Walgreens (Philadelphia, PA)
- …information to pharmacy staff. Business Performance Management + Analyzes performance data including pharmacy financials, customer service, and inventory. ... and answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive and… more
- EDB (Harrisburg, PA)
- **A Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI ... control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500...logo team (Customers and Prospects) targets for revenue & customer satisfaction, within a defined territory/vertical focus. + Drive… more
- Oracle (Harrisburg, PA)
- …resource allocation, cost reduction, supply-chain efficiency, and decision-making―using real-time data , for the enterprise market. The Technical Architect will be ... like SAP, EBS etc. OIC can also be used for P6/Unifier data migrations. This responsibility includes interacting with clients/internal stake holders at all… more
- Oracle (Harrisburg, PA)
- …Cloud PaaS4SaaS Technical Delivery Lead** Oracle's mission is to help people see data in new ways, discover insights, and unlock endless possibilities. At Oracle ... the right balance between delivery rigor and discipline and creating an exceptional customer experience. They spend most of their time with the client, at their… more
- Lumen (Harrisburg, PA)
- …connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building ... that meet scalability, security, and performance goals. Collaborate with Sales, Customer Success, and Lumen ecosystem partners to shape strategies and lead… more
- RELX INC (Philadelphia, PA)
- …and data integrity requirements relevant to drug information systems. Customer Focus & Market Insight + Engaging directly with pharmacists, clinicians, and ... patient safety. You will collaborate with cross-functional teams to translate customer needs into high-impact product capabilities - helping healthcare professionals… more
- PNC (Pittsburgh, PA)
- …lead Product Owner on the team * Responsible for crafting incredible customer experiences from discovery through execution delivery to customers, working closely ... the experiences a reality; and driving the use of data to monitor and measure success * Bring awareness...existing norms and drive transformation * Present new digital customer experiences to legal, risk, and compliance stakeholders as… more
- Rubrik (Harrisburg, PA)
- …disruptive thinking, and wants to maximize your impact by protecting the world's data with next-generation technology, this is the role for you. **What You'll Do:** ... accounts. + Lead technical sales calls, gather & analyze customer feedback, and identify trends. + Qualify sales opportunities...to executives. \#LI-DNI **Join Us in Securing the World's Data ** Rubrik (RBRK), the Security and AI company, operates… more
- Ryder System (Harrisburg, PA)
- …and winning new business through: - Demonstrating an understanding of our Customer 's business - Designing solutions that deliver financial value to our Customers ... - Providing feasible designs that are aligned with our Customer 's needs - Helping the pursuit team with shaping win plans consistent with our solution design -… more