- Govini (Pittsburgh, PA)
- …science, software/ data engineering, or other technical teams + Experience in a customer -facing data science role as an individual contributor or manager + ... Logistics, and Modernization teams with AI-enabled Applications and best-in-class data to more rapidly imagine, develop, and field the...ways to leverage models to drive new insights and customer value. You won't hesitate to identify problems and… more
- Oracle (Harrisburg, PA)
- … Customer Operations team. This pivotal role is responsible for transforming customer data into clear, actionable insights that shape the strategies driving ... measurable results in a fast-paced, dynamic environment. **JOB RESPONSIBILITIES:** + Analyze Customer Success data and KPIs to identify trends, risks, and… more
- UKG (Harrisburg, PA)
- … Customer Experience Intelligence team. In this role, you will leverage customer data , feedback, and behavioral insights to identify opportunities that ... team serves as both a growth engine and guardian of the customer base-delivering proactive, data -driven, and emotionally resonant experiences across the… more
- Rubrik (Harrisburg, PA)
- …keeping the overall customer experience at forefront. In a world where data is the lifeblood of every organization, Rubrik's Customer Support Team serves ... as the backbone of our customer 's data security strategy. Their technical prowess, commitment to customer success, and dedication to rapid response ensure… more
- UGI Corporation (Denver, PA)
- … sharing of customer information for LIHEAP recipients. Review and analyze customer data to ensure eligibility for new and continued enrollments into UGI's ... participation, spending, energy savings realized, etc. for all Customer Assistance Programs. Assist with data analysis...for all Customer Assistance Programs. Assist with data analysis and program management efforts for other strategic… more
- Takeda Pharmaceuticals (Exton, PA)
- …internal process and system owners; proactively improve and deliver trusted, high-quality customer data to consuming systems for execution and analytics; drive ... partners and Subject Matter Experts (SMEs) within the Enterprise to exploit innovative customer data opportunities; liaise with change management SMEs to develop… more
- UKG (Harrisburg, PA)
- …**Basic Qualifications** Data & Analytics + 8+ years of experience using customer data and analytics to inform strategy, including 3-5 years leading teams ... data -driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible... Intelligence Integrate sentiment, usage, support, engagement, and commercial data to assess customer health and forecast… more
- Lumen (Harrisburg, PA)
- …inform proactive marketing strategies. + Ensure governance and ethical use of customer data , maintaining compliance with privacy regulations and internal ... experience initiatives. This role serves as the enterprise authority on customer behavior, sentiment, and preferences, translating complex data into actionable… more
- Highmark Health (Harrisburg, PA)
- …update our website using basic HTML. They'll gain hands-on experience in analyzing customer data , drafting digital communications, and collaborating with our CX ... offers a dynamic opportunity to contribute to enhancing our customer experience through both data -driven insights and digital design projects. On a daily basis,… more
- Medtronic (Philadelphia, PA)
- …across multiple internal teams and customer departments. + Ability to analyze customer data , extract actionable insights, and leverage data to optimize ... Touch Surgery Ecosystem includes an innovative video management and data analytics platform for hospitals that includes the DS1...an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal… more