- Dorman (Colmar, PA)
- …Use computer to enter data , create spreadsheets or documents and analyze data + Perform customer mis-shipment reviews + Execute SAP inventory adjustment ... transactions + Monitor contributors for standard operating procedure compliance + Coach, counsel, and train contributors + Assist supervisor in motivating personnel to perform at optimum productivity and accuracy levels + Manage workflow in department +… more
- Cardinal Health (Harrisburg, PA)
- …+ Prior experience with Microsoft Office, order placement systems and tools, and data entry is preferred. + Customer service experience is required, with ... volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is… more
- Philadelphia Gas Works (Philadelphia, PA)
- …program, provide regular daily, weekly, monthly, and ad hoc reports to Customer Affairs management team, analyze data , provide consultative recommendations. + ... work of the Quality Assurance unit by working in partnership with the Customer Affairs supervisors on identifying and handling quality issues. The incumbent is… more
- Highmark Health (Harrisburg, PA)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... collaborate with customers and business stakeholders in order to: Understand customer and stakeholder needs, business capability needs; Identity opportunities and… more
- Coinbase (Harrisburg, PA)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a balance of strategic leadership and hands-on delivery. * Data -driven operator with experience defining KPIs, partnering with Analytics,… more
- Datavant (Harrisburg, PA)
- Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data ... platform is powered by the largest, most diverse health data network in the US, enabling data ...realize our bold vision for healthcare. CPC Processor I Customer Support to ensure the accurate and timely handling… more
- Merck (West Point, PA)
- …and treatment of diseases in animals. We are seeking a Director, Customer Support Services to provide strategic leadership that elevates operational efficiency and ... drives customer success. Reporting to the Executive Director of Channel...to drive clear end to end integrations ensuring reliability, data quality, and user adoption to give a best-in-class… more
- NTT America, Inc. (Harrisburg, PA)
- …and overall health. + Present insights and recommendations to senior leadership, using data to influence decision-making and drive customer success strategies. + ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic...the company. Thank you for your interest in NTT DATA Business Solutions! We are thrilled to offer an… more
- PagerDuty (Harrisburg, PA)
- …+ Forecast renewals by working cross functionally with sales, renewals and operations. Data Analysis and Reporting: + Monitor key customer success metrics, ... ensure each customer has a value realization study that is data driven and outcomes based. Cross-Functional Collaboration: + Effectively link business objectives… more
- Suburban Propane (Telford, PA)
- **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer ... retention and new customer acquisition. As a Customer Service Representative, you will serve as a main...by properly setting up and maintaining account information and data + Process and coordinate Accounts Receivable, Collections and… more