- JPMorgan Chase (Plano, TX)
- …growth and have the most-used digital solutions - all while ranking first in customer satisfaction. As a **Product Director in Home Lending** , you will lead the ... product backlog to ensure alignment with business goals and customer needs. + Engage daily with engineering and design...user feedback to identify areas for improvement and make data -driven decisions to enhance the product. + Regularly update… more
- Amazon (Austin, TX)
- …and our program is looking to grow globally! Quality, a bar raising customer experience, efficiency and growth are critical to our success. Key job responsibilities ... - Complete and track key steps of the vetting process, leveraging multiple data management and communications tools. - Identify opportunities for improving the … more
- ServiceNow, Inc. (Addison, TX)
- …team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ... Workflows** is the functional and process expert of a customer engagement team - consulting with customers and guiding...valued. + Strong understanding and ability to consult on data compliance standards such as PII/PHI + Proven experience… more
- Teleperformance USA (Brownsville, TX)
- …making that happen** **.** **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative ... + **Supporting Client specific high speed internet services delivering an exceptional customer experience** + **Resolve technical problems, within a fast paced, … more
- Mass Markets (TX)
- …with experience. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales...+ High school diploma or equivalent + Experience with data -entry utilizing a computer + The ability to read… more
- Marriott (Dallas, TX)
- …intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. * Utilizes internal lead referral tools (eg, ... lost opportunities, and actualized business when appropriate. * Drives customer satisfaction through daily interactions (eg, solicitations, re-solicitations, account… more
- ServiceNow, Inc. (Addison, TX)
- …team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ... Workflows** is the functional and process expert of a customer engagement team - consulting with customers and guiding...valued. . Strong understanding and ability to consult on data compliance standards such as PII/PHI . Proven experience… more
- Comerica (Lewisville, TX)
- …all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while ... banking center locations based on staffing needs. Position Responsibilities: Customer Experience:Introduce and refer customers to the platform through routine… more
- Signet Jewelers (Hurst, TX)
- …operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and ... life-time relationships with customers and the delivery of a best-in-class customer experience. Vision and Purpose: Communicates performance expectations and ensures… more
- ServiceNow, Inc. (Addison, TX)
- …person with meaningful impact and plenty of space to grow. **The Team** The Customer Excellence Group team at ServiceNow works with customers to help them achieve ... their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption,… more