- Deltek Systems (Herndon, VA)
- … customer service, and negotiation abilities. + Proficiency in data research and effective problem-solving techniques. + Ability to respond promptly ... payments and leading a team dedicated to the accurate application of customer payments, including cash, checks, and electronic transactions, to outstanding invoices.… more
- Microsoft Corporation (Reston, VA)
- …to drive adoption and refine and iterate program processes, tools, and strategies based on data and feedback. + Be Voice of Customer to share insights and best ... + AI Silver Team, a group dedicated to enabling secure and seamless customer deployments in highly regulated, air-gapped environments. In this role, you will… more
- TruGreen (Sterling, VA)
- …Manager oversees the daily operations of a branch, ensuring efficiency, customer satisfaction, and regulatory compliance. They are responsible for managing staff, ... Plan and conduct new hire and on-going training for service personnel in customer service skills, technical skills, safety policies, and procedures. + ** Customer … more
- ServiceNow, Inc. (Vienna, VA)
- …our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their ... business outcomes by providing Customer Success services. The team's purpose is to accelerate...supporting best practices around instance strategy, technical governance, core data , integrations and the overall health of the platform.… more
- Sprinklr (VA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...omnichannel contact center management - enabling enterprises to unify data , break down silos, and act on real-time insights.… more
- Western Digital (Richmond, VA)
- …enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, ... to meeting the massive and ever-growing data storage needs of the AI era, Western Digital...the account - including contract manufacturers, distributors, and end customer + Drive customer revenue and shipments… more
- L3Harris (Arlington, VA)
- …operational processes, practices, and procedures. Faclitate communications between government customer , program office and other functional areas within L3Harris. ... be conducted at the Washington Navy Yard in support of primary government customer . The position's basic functions include: Customer support through the… more
- Govini (Arlington, VA)
- …Sustainment, Logistics, and Modernization teams with AI-enabled Applications and best-in-class data to more rapidly imagine, develop, and field the capabilities we ... Engagement Directors lead Govini deployments, setting, directing, and executing against customer needs, project objectives, and account strategies to deliver value… more
- Oracle (Richmond, VA)
- …to give their businesses the visibility, agility, and control needed to make data -informed decisions quickly. NetSuite is a place where you can build your career ... portfolio based on your interests, skills, and experience. We are all about customer relationships where you will explore deep into each client's business and… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
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