- Microsoft Corporation (Reston, VA)
- …to ensure service quality, availability, and reliability. Participate in live-site and customer support to ensure customers using our services have a great ... regulations are followed and met. Drives product development and scaling to customer requirements and applies best practices for meeting scaling needs and… more
- Walgreens (Hampton, VA)
- …information to pharmacy staff. Business Performance Management + Analyzes performance data including pharmacy financials, customer service, and inventory. ... and answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive and… more
- Red River (Chantilly, VA)
- …deliver superior customer service. + Proven ability to utilize CRM data , product documentation and other resources to research and resolve client technical ... Our employees work together to foster wise decision-making that relies on data , experience, and collaboration. We seek self-motivated individuals who are open to… more
- University of Virginia (Charlottesville, VA)
- …procurement, and supply chain function + Build strong relationships and deliver customer -centric solutions, use feedback and data to drive continuous ... sense of ownership and accountability toward making the best possible customer experience + Effectively integrate long-term opportunities and challenges with… more
- General Dynamics Information Technology (Herndon, VA)
- …instructions, After Action Reports for system outages, task status updates, and customer reports. + Support for system and data security requirements, ... performance analysis and optimize distributed cloud systems. + **Location:** Herndon, VA customer site + **Hours:** Contract Core hours 9-3 + **US Citizenship… more
- Publicis Groupe (Arlington, VA)
- …20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' ... a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our… more
- Oracle (Richmond, VA)
- …anywhere or any device by providing the practitioner medical information leveraging global data Disclaimer: **Certain US customer or client-facing roles may be ... of business needs and ability to establish/maintain high level of customer trust and confidence. + Solid practical understanding of software development… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive… more
- Publicis Groupe (Arlington, VA)
- …20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' ... a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our… more
- Amazon (Arlington, VA)
- …we work closely with internal business leaders to glean their knowledge, incorporate data and information from external sources, and develop our own insights to ... on the Highest Standards: believing every stakeholder is a customer and every customer deserves our best...as a strategic advisor to NAMER Sales leaders, leveraging data and analyses to develop business insights, develop GTM… more
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- NANA Regional Corporation (Fort Gordon, GA)