- Amazon (Arlington, VA)
- …conducting technical risk assessments and threat modeling across system architectures, APIs, and data flows. - Test and validate customer trust and privacy ... trust is built into our products and services. We also build customer -facing capabilities that provide customers with control and transparency while reducing… more
- Lumen (Richmond, VA)
- …connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building ... and CCS, SaaS and CaaS services provide support for the full customer lifecycle including Business Development, Accretive Sales, Upsell, Cross-Selling, Life Cycle,… more
- Verint Systems, Inc. (Richmond, VA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... imagined by connecting work, data , and experiences enterprise wide. We hire innovators with...a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will… more
- Nightwing (Sterling, VA)
- Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' ... cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing… more
- Sprinklr (VA)
- … customer service skills * Demonstrate strong understanding of data workflows and root cause analysis, accountability, compliance, confidentiality, adherence to ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Sprinklr (VA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...omnichannel contact center management - enabling enterprises to unify data , break down silos, and act on real-time insights.… more
- Oracle (Richmond, VA)
- **Job Description** The Client Manager for our Customer Health team ensures that AI-generated customer metrics for all customers meet the same high standard as ... executive-ready summaries that drive internal alignment and action. If you've advised Customer executives on mitigating organizational risk, or walked a customer … more
- Oracle (Richmond, VA)
- …to give their businesses the visibility, agility, and control needed to make data -informed decisions quickly. NetSuite is a place where you can build your career ... feels empowered and set up for success. **Job Description** The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a senior-level… more
- Oracle (Richmond, VA)
- …working knowledge and hands-on experience with AI and Agentic AI in the context of Data Warehousing, ETL/ELT, Data Lakes, Data Science and Business Analytics ... enabling customers to effectively leverage Oracle's AI platform and services in their data processing, analytical models and data visualization. We are seeking… more
- Nightwing (Arlington, VA)
- Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' ... cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing… more