- The Hershey Company (VA)
- …ensures flawless execution of store level sales and promotion plans with customer retailers in assigned territory. The territory consists of high-volume food chain ... driven, entrepreneurial, influential, and planful. *Responsibilities* Consultative Business Partnering / Customer Relationship Development and Management:/ * Build and maintain… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center position at UVA Health! UVA Health professionals share a common bond: to pursue excellence in everything ... the tone for each individual's experience with UVA. This customer -focused role facilitates a variety of duties that focus...not limited to Epic, paging system, database lookup and data entry and web applications. Work is prescribed and… more
- Nightwing (Sterling, VA)
- Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' ... cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing… more
- Amazon (Herndon, VA)
- …technologies? Do you have a knack for helping these groups understand the data foundation journey, and the consultative and leadership skills to launch a project ... customers and prospects. Key Job Responsibilities: * Lead a Customer Obsessed business focused on helping the US DoD...enable the US DoD customers to fully modernize their data landscape, taking advantage of AWS's robust and flexible… more
- Amazon (Arlington, VA)
- …be responsible for assessing business challenges by gathering and synthesizing relevant data . You will build shared strategy and execution plans with in-market ... automation leads, and scaled cross-functional services teams to improve the customer experience in campaign management and optimizations effectively. You will create… more
- Curtiss-Wright Corporation (Ashburn, VA)
- …(HPEC) and embedded signal processing systems. Strong working knowledge of data processing workflows, high performance CPU architectures, FPGA technology and ... market differentiation through features, price, services, support or other key customer value propositions, resulting in increased market share and revenue growth.… more
- Mass Markets (VA)
- …will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This position requires a keen ... adherence to scripts, and problem resolution. + Analyze call data to identify trends and areas for improvement. +...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- CHS Inc. (Richmond, VA)
- …professional who thrives at the intersection of strategy, operations, and customer engagement. You will collaborate with wholesale customers to optimize their ... insights and coaching on operational efficiency matters. + **Preparation and Data Collection:** Partner with wholesale customers to capture operational and… more
- USAA (Chesapeake, VA)
- …and continuous alignment to measures of success. Utilizes and oversees reporting, data , and analytics to measure process and project performance, adjust services and ... **Process Expertise:** + In-depth knowledge of the end-to-end Status Call process. + Customer service expertise for positive customer experiences. + Mastery of… more
- Seek Now (Virginia Beach, VA)
- Our Company: Established in 2012, Seek Now captures robust property data to meet the needs of customers across the insurance and real estate industries. With more ... date while currently servicing 3,000 properties per day, Seek Now is the leading data capture and inspection services firm serving 240+ customers. Our mission is to… more