- Walmart (Virginia Beach, VA)
- …profit goals are achieved and implementing plans to correct any deficiencies Provides customer service and assistance by acknowledging the customer identifying ... customer needs assisting with purchasing decisions locating merchandise resolving customer issues and concerns promoting products and services while maintaining a… more
- Oracle (Richmond, VA)
- …to give their businesses the visibility, agility, and control needed to make data -informed decisions quickly. NetSuite is a place where you can build your career ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Concentrix (Richmond, VA)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the...enrollment/set up. + Research skills to look up multiple data points and funnel information into Excel. + A… more
- Oracle (Richmond, VA)
- …Reports. This role is responsible for delivering a scalable, high-reliability, and customer -centric support experience for a global enterprise customer base. The ... Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace… more
- Amazon (Arlington, VA)
- …compelling customer experience and product offers. This requires: - Data -driven analysis to define and maintain a comprehensive and compelling learning ... for the comprehensive product and marketing strategies that work backwards from the customer , considering learners at all skill levels and across all walks of life.… more
- Teleperformance USA (VA)
- **Category :** ** Customer Service/Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...under 50ms** + **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN** +… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI...+ High school diploma or equivalent + Experience with data -entry utilizing a computer + The ability to read… more
- L3Harris (Herndon, VA)
- …creation of new business opportunities. The successful ACE will engage with customer , engineering, operations, and management personnel to define and document the ... customer 's CONOPS and requirements, perform trade studies, engage L3Harris...and networking + Experience with securing communication links and data + Experience with AI tools and frameworks for… more
- Marriott (Falls Church, VA)
- …intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. * Utilizes internal lead referral tools (eg, ... lost opportunities, and actualized business when appropriate. * Drives customer satisfaction through daily interactions (eg, solicitations, re-solicitations, account… more
- Vontier (Richmond, VA)
- …to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely ... functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer … more
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