- Highmark Health (Richmond, VA)
- …areas, such as Customer Service Operations (Claims, Dental Benefits, Customer Service, Membership & Billing), Provider Data Management, Underwriting, and ... benefits issues, membership and billing activity, etc. + Collect and analyze customer specific information including gathering data from multiple sources related… more
- Microsoft Corporation (Reston, VA)
- …to drive adoption and refine and iterate program processes, tools, and strategies based on data and feedback. + Be Voice of Customer to share insights and best ... and iterate program processes, tools, and strategies based on data and feedback. + Be Voice of Customer to share insights and best practices and partner with… more
- Walmart (Williamsburg, VA)
- …models to all plans. Strategic Thinking Adopts a broad perspective that considers data , analytics, customer insights, and different parts of the business when ... willingly embraces new digital tools and ways of working. Deliver for the Customer Customer Focus Delivers results while putting the customer first and… more
- Walmart (Newport News, VA)
- …to all plans. . Strategic Thinking: Adopts a holistic perspective that considers data , analytics, customer insights, and different parts of the business when ... new digital tools and ways of working. **Delivering for the Member** . Customer Focus: Delivers expected business results while putting the customer /member first… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …a consistent cross-channel customer experience. - Support the implementation of customer experience strategies, using data collected from tools such as ... web content to deliver a personalized user experience, based on timing, customer segments, and past behavior, with direction from senior producers. Team… more
- CACI International (Sterling, VA)
- …improvement projects, ensuring they deliver measurable results. + Analyze service performance data and customer feedback to identify trends and improvement ... drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will lead initiatives to identify,… more
- Mastercard (Arlington, VA)
- …clear technical and functional requirements that guide product development * Drive customer discovery and use data -driven insights to shape product direction ... product launches. Your ability to navigate ambiguity and drive solutions that meet customer needs will be key. Key Responsibilities * Lead workstreams within the… more
- Highmark Health (Richmond, VA)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... :** Highmark Health **Job Description :** **JOB SUMMARY** This job creates data -driven insights which identify actionable opportunities aligned to the Quadruple Aim… more
- Nightwing (Arlington, VA)
- …Nightwing is seeking a Cyber Incident Manager to support this critical customer mission. **Responsibilities:** - Correlating incident data to identify specific ... Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers'… more
- Amazon (Arlington, VA)
- …and AWS teams can leverage to accelerate Generative AI adoption and customer success. You will architect the foundational programs that scale AWS's Generative ... enablement frameworks, playbooks, and resources incorporating market trends and customer adoption patterns * Create standardized "better together" messaging… more