- Walmart (Timberville, VA)
- …making fact-based recommendations and decisions. Customer /Member Centered: Ensure Customer /Member Centered Performance: Analyzes data and information, and ... Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints,… more
- Proofpoint (Reston, VA)
- …of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team ... simple truth fuels our passion for protecting users, the data they create, and the systems they rely on...growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager to join ... Shopping. If you have a remarkable ability to use data to tell a story, form a hypothesis and...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Datavant (Richmond, VA)
- Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data ... platform is powered by the largest, most diverse health data network in the US, enabling data ...vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment.… more
- Amazon (Arlington, VA)
- Description Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join their team. CXBT's mission is to create best-in-class AI ... Language processing (NLP) or multimodal learning to pioneer innovations in data simulation, representation, generation, reasoning, retrieval, and evaluation. Key job… more
- Amazon (Arlington, VA)
- …through data driven insights - Demonstrated knowledge of key customer experience metrics and methodology (eg, NPS, etc.) Preferred Qualifications - Experience ... Description Are you Customer obsessed and eager to propose opportunities and...complex studies, including scoping with business leaders, study design, data collection, data analysis, recommendations, and presenting… more
- Confluent (Richmond, VA)
- …Work Programs, Skillbridge **Overview** We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, ... data doesn't sit still. Our platform puts information in...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- PagerDuty (Richmond, VA)
- …the leading digital operations management platform measures product performance, uncovers customer behavior trends, and drives data -informed decisions at scale. ... with cross-functional teams ( Data , GTM, Finance) to integrate product data with broader customer , financial, and market signals. + Hire, mentor, and scale a… more
- Fannie Mae (Reston, VA)
- …you can deliver on the following responsibilities: * Partner with team to gather data to resolve customer issues and third-party service level agreements (SLA). ... a valued colleague on our team, you will perform tasks that support customer and performance measures that focus on completeness, timeliness, quality, and … more
- Fannie Mae (Reston, VA)
- … problems, process exceptions, and risks. * Partner with team to gather data to resolve customer issues and third-party service level agreements (SLA). ... a valued colleague on our team, you will perform tasks that support customer and performance measures that focus on completeness, timeliness, quality, and … more