- Highmark Health (Harrisburg, PA)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... beyond the immediate problem and assure that a comprehensive review of the data surrounding the problem is considered. Will access multiple data … more
- Vistra (Shippingport, PA)
- …respective department. Responsibilities include developing, monitoring, and analyzing key departmental data and casual products to identify gaps, reveal trends, and ... trending of plant performance. **Job Description** **Key Accountabilities** *IRIS monthly data - Generate and manage operational reports across various software… more
- Geisinger (Danville, PA)
- …Sales and Medicare division including the Call Center staff. Provides reporting and data analysis, as appropriate, in order to support Commercial and Medicare Sales ... a thorough understanding of the business' functional process and data requirements. + Serves as the initial point of...communicated to and agreed upon by the requestor and customer in the time frame specified on the RFP… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive… more
- WellSpan Health (York, PA)
- …utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running ... to optimize, support and maintain HR systems. Analyzes process design and data flow and recommends improvement by leveraging technological capabilities. Serves as a… more
- Highmark Health (Harrisburg, PA)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... mature, this role will support advanced analysis of varied and multilevel data in exploratory, evaluative, and research-adjacent analytic work, and development of… more
- Public Consulting Group (Harrisburg, PA)
- …on optimizing program knowledge. **Duties and Responsibilities** + Manages client customer service requests via email and telephone regarding PCG systems, time ... manner. Produces monthly and quarterly reports based on systems data to meet client and team deliverables. + Coordinates...and staff. **Required Skills** + Ability to provide superior customer service support via phone and email. + Excellent… more
- Highmark Health (Harrisburg, PA)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... the enterprise, including but not limited to, Clinical Strategy, Sales/Client Management, Customer Service, Claims, and Medical Policy. The person in this position… more
- Cardinal Health (Harrisburg, PA)
- …& expense. Pricing Operations has a significant and direct impact on the customer experience and company financial performance by using sound judgement in decision ... making when operationalizing customer , manufacturer, and group purchasing contracts. **_Responsibilities_** + Load...group purchasing contracts. **_Responsibilities_** + Load pricing and membership data into SAP to ensure accurate pricing flow and… more
- Highmark Health (Harrisburg, PA)
- …organizes data into meaningful computerized reports by manipulating and extracting data to meet customer needs, generates reports through mainframe and/or PC ... of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected… more
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