• Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
    - Related Jobs

  • Senior Clinical and Population Health…

    Highmark Health (Richmond, VA)
    …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... mature, this role will support advanced analysis of varied and multilevel data in exploratory, evaluative, and research-adjacent analytic work, and development of… more
    Highmark Health (01/06/26)
    - Related Jobs

  • Senior Accounts Payable Analyst

    Sprinklr (VA)
    … customer service skills * Demonstrate strong understanding of data workflows and root cause analysis, accountability, compliance, confidentiality, adherence to ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
    Sprinklr (12/19/25)
    - Related Jobs

  • Systems Analyst

    Leidos (Norfolk, VA)
    …to support efforts for Service Management, Integration, and Transport (SMIT), virtualized data centers. SMIT is the largest IT services program for the Navy. ... Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its… more
    Leidos (01/10/26)
    - Related Jobs

  • Computational Finance Technology and Regulation…

    The MITRE Corporation (Mclean, VA)
    …and stakeholders. This provides us with unprecedented access to expertise, ideas, and data . You will be a critical Finance subject matter expert (SME) as part ... Analysis. Job Description: + Develop innovative, multidisciplinary approaches for analyzing financial data and trends that may impact the US financial system and… more
    The MITRE Corporation (01/08/26)
    - Related Jobs

  • Operations Analyst 2

    Public Consulting Group (Richmond, VA)
    …on optimizing program knowledge. **Duties and Responsibilities** + Manages client customer service requests via email and telephone regarding PCG systems, time ... manner. Produces monthly and quarterly reports based on systems data to meet client and team deliverables. + Coordinates...and staff. **Required Skills** + Ability to provide superior customer service support via phone and email. + Excellent… more
    Public Consulting Group (12/23/25)
    - Related Jobs

  • Senior Financial Analyst

    Oracle (Richmond, VA)
    …tracking, and communications with stakeholders. - Leverage analytics, AI, and enterprise data sources to enhance analysis, scenario modeling, and decision support. - ... Self-directed with strong initiative; balances creativity with sound judgment and data -driven decision making. + Quickly assimilates complex information and business… more
    Oracle (01/10/26)
    - Related Jobs

  • Senior SOC Analyst

    General Dynamics Information Technology (Springfield, VA)
    …responding to cybersecurity events and incidents not limited to; Analysis of data within SPLUNK, IDS/IPS, ACAS, ESS (HBSS), FIREPOWER, and security related ... daily use of threat intelligence, analysis of anomalous log data and results of brainstorming sessions to detect and...detect and eradicate threat actors and protection teams on customer 's networks. + Perform malware analysis with DCO tools.… more
    General Dynamics Information Technology (01/03/26)
    - Related Jobs

  • Benefit and Claims Analyst

    Highmark Health (Richmond, VA)
    …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... the enterprise, including but not limited to, Clinical Strategy, Sales/Client Management, Customer Service, Claims, and Medical Policy. The person in this position… more
    Highmark Health (12/18/25)
    - Related Jobs

  • Senior Analyst , Finance Operations…

    Cardinal Health (Richmond, VA)
    …& expense. Pricing Operations has a significant and direct impact on the customer experience and company financial performance by using sound judgement in decision ... making when operationalizing customer , manufacturer, and group purchasing contracts. **_Responsibilities_** + Load...group purchasing contracts. **_Responsibilities_** + Load pricing and membership data into SAP to ensure accurate pricing flow and… more
    Cardinal Health (01/07/26)
    - Related Jobs