- Bank of America (Richmond, VA)
- …on our understanding of current fraudster tactics to expand our capabilities, reduce customer friction, and make strategic investment decisions. Data related to ... Fraud Analytics and Innovation Lead Analyst Newark, Delaware;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chandler, Arizona;… more
- Verint Systems, Inc. (Richmond, VA)
- …Learn more at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and development ... research design and its continuous improvement to drive business outcomes. The Analyst creates compelling data -driven stories showing trends and improvement… more
- Leidos (Ashburn, VA)
- …other threats against customer systems, networks, and assets. + Process technical data from various sources and fuse the data with intelligence reporting to ... improve the security posture of the customer , as well as manage Threat Intelligence tools security...of experience as a Tier II senior cyber security analyst performing intelligence analysis, collection management, and technical analysis.… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive… more
- Highmark Health (Richmond, VA)
- …groups and provides consultation and direction throughout. + Interpret complex data flow/ information sharing activities, customer integrations, and information ... of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected… more
- Capital One (Mclean, VA)
- Senior Associate, Quantitative Analyst - Model Risk Audit At Capital One data is at the center of everything we do. As a startup, we disrupted the credit card ... 200 company and a leader in the world of data -driven decision-making. As a Quantitative Analyst at...and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help… more
- Medtronic (Arlington, VA)
- …supply constraints within the assigned district. + Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to ... Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the… more
- Pearl Interactive Network (Richmond, VA)
- …customer interactions, and service outcomes. + **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and ... with call monitoring tools and systems for tracking quality metrics and customer satisfaction data . + Excellent communication and interpersonal skills, with… more
- Amentum (Charlottesville, VA)
- …in providing superior Identity Intelligence analysis and developing innovative data -driven solutions, supporting the customer through intelligence analysis ... Amentum is looking for a Biometric and Identity Intelligence Analyst to support its federal program in Charlottesville, VA....databases with ability to compile, analyze and synthesize necessary data in order to provide an assessment within the… more
- Intermountain Health (Richmond, VA)
- …technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) The Principal analyst is responsible ... lifecycle (eg, selection, implementation, support, archival and decommissioning). The Principal analyst will provide strategic guidance and ensure the alignment of… more