- Coinbase (Austin, TX)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer ... are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will...communication with internal and external partners to align on solutions and drive results. * Serve as an escalation… more
- Liberty Utilities (Hawkins, TX)
- …process improvements based on data insights. + Support the Manager of Data Analytics and Manager Voice of Customer with process design and workshops ... Manager, Voice of the Customer Insights LU Service Corp. Joplin, MO, US,... establishes as robust market research portfolio that uses data for insights. Business leaders across Liberty will be… more
- American Airlines (Fort Worth, TX)
- …works with internal and external stakeholders to understand, prioritize, define, and implement solutions for customer and business needs. + In addition to the ... Lead initiatives, identify and frame opportunities, and form data driven decisions to deliver on our goals for...ethics and integrity + Creative thinker, high energy level, solutions and results-oriented, customer focused, and passionate… more
- PennyMac (Carrollton, TX)
- …goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of Customer Experience Specialists focused on providing best in class ... Score (NPS), Customer Satisfaction (CSAT) + Analyze customer feedback and operational data to uncover...teams + Collaborate closely with other functions to ensure customer pain points are prioritized + Lead … more
- Mass Markets (Killeen, TX)
- …industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70),… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short Name:** MG2 **Job ... Title:** Customer Focused Team Manager 2 **Job Code:** MG2-OPS-CFT **Job...satisfaction improvement within CFT. + Participates in & may lead cross-functional process improvement groups. Supports corporate or site-wide… more
- Cleo (Austin, TX)
- …+ Lead cross‑functional contributors across Product, Product Marketing, Sales, Solutions , Customer Success, and Marketing. + Define campaign objectives, ... **Director of Customer Growth & Integrated Campaigns** Remote - US...and supporting materials. + Partner with Sales Enablement and Solutions to deliver demos, solution walkthroughs, and technical validation… more
- Celestica (Houston, TX)
- …**Summmary:** Celestica enables the world's best brands. Through our unrivalled customer -centric approach, we partner with leading companies in numerous markets to ... deliver solutions for their most complex challenges. A leader in...drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface… more
- Kuehne+Nagel (Flower Mound, TX)
- …shipment ownership, drive the most efficient way of file handling and availability of customer data and requirements, in order for stakeholder teams to deliver ... as needed, for up-to-date knowledge. + When assigned to customer implementations, as either support or lead ,...cross-team alignment. + Ability to adapt to changes. + Customer solutions orientation and conflict resolution. A… more
- Celestica (Houston, TX)
- …and equipment capacity and capability plans & objectives at the assigned account.. + Lead and Coordinate with internal and customer technical teams to organize ... performance, growth oriented business unit, (CCS/SP) Connectivity and Cloud Solutions Service Provider segment. Your responsibilities will include supporting,… more