- Cengage Group (Virginia Beach, VA)
- …Platform Service Expert and act as the bridge between the TPM organization and Customer Support, ITS, and Sales. + Resolve all platform escalations from the ... Customer Support, ITS, and Sales teams via JIRA or...both external and internal customers. + Capability of correlating data to action monitoring a course's success. Research to… more
- Sharecare (Richmond, VA)
- …unify and manage all their health in one place. Our comprehensive and data -driven virtual health platform is designed to help people, providers, employers, health ... ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's… more
- Amazon (Arlington, VA)
- …sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We ... dive deep to understand each customer 's unique challenges, then craft innovative solutions that accelerate their success. This customer -first approach is how we… more
- Amazon (Arlington, VA)
- …specialists and data analysts who work together to enhance the customer experience. We value diverse perspectives and celebrate innovative solutions that drive ... who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking,...critical role, you will be the voice of the customer in developing operational excellence plans and work extensively… more
- American Water (Hopewell, VA)
- …sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening ... for improvements. * Review results of enterprise safety inspections and, based on data , identify areas for improvement and develop corrective actions. * Stay abreast… more
- Palo Alto Networks (Reston, VA)
- …to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support, weekly reviews, root cause analysis for… more
- Cardinal Health (Richmond, VA)
- …the sales organization. This includes sales tools/productivity improvement, customer contract administration, business metrics/analytics, and rewards architecture. ... transformation of internal and external information into business intelligence (includes: data acquisition, mining, analysis, data integrity management, metrics… more
- General Dynamics Information Technology (Chantilly, VA)
- …and systems for commercial, government, military, and/or scientific uses. Inspects customer sites to ensure compliance with customer identified regulations. ... leader. (Not a people manager). Performs additional duties as assigned. Maintains customer equipment in line with manufacturer recommendations and customer … more
- Staples (Richmond, VA)
- …scan required documents into database system, take passport photos + Complete customer fingerprint images, biometric & data capture processes and paperwork ... present products & solutions that drive sales with our customer 's needs in mind + Verify customer ...a keyboard, photocopier, other office equipment + 1+ years customer service-related experience + Ability to work cooperatively in… more
- Amazon (Arlington, VA)
- …position supports Amazon's Work Authorization service, providing daily subject matter expertise, customer support and process improvements in the the US) for our ... for operating against and improving standard operating procedures and meeting relevant customer metrics. These include but are not limited to project intake… more