- Amazon (Culver City, CA)
- …on how to improve business input metrics that drive growth and improve end customer experience. * Analyze data and trends to identify, action and/or influence ... your Customer (s). * Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer (s) role in their strategy . * Lead… more
- Intuit (San Diego, CA)
- …mandatory* Robust analytical and problem-solving skills with clear examples of using data actively for customer insights, measurement, ROI analysis and ... customer success and CX on cross-functional leadership teams and provides/inspires data -driven change around end-to-end customer experiences to improve … more
- Datavant (Sacramento, CA)
- Datavant is a data platform company and the world's leader in...model and our focus on a "land and expand" strategy , Customer Success is absolutely vital to ... health data exchange. Our vision is that every healthcare decision...vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment.… more
- ServiceNow, Inc. (Sacramento, CA)
- …you get to do in this role: ** The Solution Sales Executive supports the strategy and solution win for Customer Workflows growth within SLG territory of CA. ... support development of strategy by partnering with rest of account team, customer and partners. + Interlock with core Solutions Consulting & Customer … more
- Intuit (San Diego, CA)
- …is executing on key company-wide initiatives to help deliver against our vision and strategy . Customer success is no longer downstream care operations but is a ... + Robust analytical and problem-solving skills with clear examples of using data actively for customer insights, measurement, ROI analysis and recommendations… more
- SAP (San Francisco, CA)
- …for you to choose from. **SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) -** Knowledge in database and data management, analytics, ... integration, intelligent technologies, and AI. Understanding of Integration, Application, Data , Infrastructure, and Security technology domains **Who You'll Become**… more
- Abbott (Alameda, CA)
- … service operational excellence. + **Shape the Future with Data -Driven Strategy ** : Within the broader customer experience vision, define bold product ... Global Customer Experience Technology Enablement. This role leads the strategy and roadmap for delivering a unified, consistent, and best-in-class experience in… more
- TE Connectivity (San Jose, CA)
- …with the senior executive team - Align multiple internal teams towards customer strategy and direction changes - Back-channel communication internally and ... building high speed connectivity solutions for the large-scale AI/Cloud hyperscalers and data centers. The Customer Program Manager (CPM) is a senior… more
- The Hertz Corporation (Sacramento, CA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... repeat rentals and Net Promoter Score + Building a data -driven feedback loop to prioritize fixes that matter most...Whether your background is in contact center operations, loyalty strategy , customer segmentation, or CX design, you… more
- Google (Mountain View, CA)
- …+ 5 years of experience with sampling, survey writing, and analysis of survey data including weighting and assessing data quality. + 5 years of experience ... with designing experiments, analyzing data from experiments, and summarizing findings. + 5 years...then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your… more