- Wolters Kluwer (Albany, NY)
- …and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data . + Design and lead top-tier training programs for ... on high-level feedback. + Collaborate with C-suite executives to refine overall customer experience strategy . + Maintain and enhance exceptional client… more
- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
- Google (New York, NY)
- … data to draw meaningful conclusions. + Experience managing customer objections and providing strategic recommendations. + Experience meeting or exceeding ... of experience in advertising, sales, marketing, consulting, media, or other customer -facing roles. **Preferred qualifications:** + Experience in mobile, apps, and… more
- TEKsystems (Rochester, NY)
- TEKsystems' client is actively hiring for multiple Customer Service Representatives on a contract to hire basis. This will be a 100% remote position. Qualifications ... + High School diploma or equivalent when possesses customer service employment experience. + Minimum 1 - 3...transfers and inappropriate use of hold button. + Performs data input in a highly accurate and timely manner… more
- TEKsystems (Rochester, NY)
- …such as unnecessary transfers or inappropriate use of hold. + Accurately input data across multiple systems during customer interactions. + Navigate various ... Customer Service Representative - Full-Time Location: (Remote /...accelerate business transformation for our customers. Our expertise in strategy , design, execution and operations unlocks business value through… more
- Capgemini (New York, NY)
- **Job Title** : Principal Tools Consultant - Customer Workflow / UX/UI **Location** : Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, NY; Bridgewater, ... up to; but infrequently to begin with **Job description:** ServiceNow Developer - Customer Workflow / UX/UI The ServiceNow UX/UI Developer role participates in the… more
- RELX INC (New York, NY)
- Senior Research Executive - Customer and Market Insights Strategy - Contract Are you an enthusiastic and ambitious Senior Research Executive? Would you like to ... join our high-performing Customer and Market Insights team? About our teamOur goal...our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and… more
- Google (New York, NY)
- …bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding ... of users that trust Google with their most important goals. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the… more
- American Express (New York, NY)
- …and a key area of strategic focus and investment. The US SME Customer Marketing team deepens relationships with existing customers by offering powerful backing and ... distribution system (digital, phone & field sales). The Senior Analyst, Digital Customer Marketing, will support the Senior Manager in developing and executing… more
- Google (New York, NY)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience with High Performance Computing, implementing shared… more