- Amazon (Dallas, TX)
- …Fortune 500 customers and partners, addressing marketing technology modernization, customer data unification, omni-channel activation, and AI-driven ... transformation programs for Fortune 500 enterprises * Architect and design end-to-end Customer Experience Platforms including customer data platforms (CDPs),… more
- The Hertz Corporation (Austin, TX)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... repeat rentals and Net Promoter Score + Building a data -driven feedback loop to prioritize fixes that matter most...Whether your background is in contact center operations, loyalty strategy , customer segmentation, or CX design, you… more
- Amazon (Dallas, TX)
- …you curious about how to measure and describe human experiences using survey and behavioral data ? Come join the Customer & Field Insights team, where your work ... the customer experience. You will organize, integrate, and analyze data from different sources (eg, surveys, telemetry, financials, behavioral, interviews) to… more
- Cisco (TX)
- …+ **Build E2E Customer plan aligning Delivery, Partner, Architecture, and Customer Success adoption strategy and execution** + **Lead Customer ... Interest*None, Cloud & AI (DCN & Compute), Cloud and Data Center, Network (incl: IIoT, SD-WAN, & ThousandEyes), Networking,... Customer plan aligning Delivery, Partner, Architecture, and Customer Success adoption strategy and execution** +… more
- SAP (Allen, TX)
- …variety of benefit options for you to choose from. **SAP** ** Customer ** **Experience** **(CX)** **-** **Knowledge** **of** **e-commerce,** **sales,** ** customer ... empowers our customers to achieve their full potential by understanding their strategy , unique business goals, and desired outcomes, thereby driving cloud revenue… more
- Keurig Dr Pepper (Frisco, TX)
- …to ensure accuracy and accessibility of public-facing knowledge base content and customer -facing communications. ** Data Analysis & Reporting** + Collect and ... contacts and escalations, delivering insights to leadership to inform decision-making and strategy . + Identify trends in service quality, customer satisfaction,… more
- Textron (Fort Worth, TX)
- …or business\) Previous experience at Bell Textron, with special emphasis on customer interaction, communication, negotiations, and data analytics is highly ... ** Customer Service Facilities \(CSF\) Network Manager, Americas \-...you'll be doing as the CSF Network Manager, Americas:** ** Strategy Contribution:** Presents the vision and strategy … more
- Elevance Health (Houston, TX)
- …are handled appropriately and in a timely manner. + Researches and analyzes data to address operational challenges and customer service issues. + Provides ... **Title: Customer Care Representative II** **Houston, TX** **Virtual:** This...creating a culture that is designed to advance our strategy but will also lead to personal and professional… more
- Amazon (Dallas, TX)
- Description As Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will help ... drive enterprise adoption and measurable customer business value realization for AWS generative AI services...learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption.… more
- Amazon (Austin, TX)
- …seeking a smart, creative, and self-directed Sr Product Marketing Manager to lead our customer insights & campaign strategy . In this role, you will guide ... you! Key job responsibilities * Define the Amazon Business customer insights strategy to support acquisition of...Data Science to continuously evolve and refine our strategy About the team The Amazon Business Small Business… more