- Veracity Consulting Group (Glen Allen, VA)
- …generation consulting firm focused on delivering transformative solutions across strategy , experience, process, technology, and culture. Combining the flexibility of ... Assist GenAI. For CSM - Case and Knowledge Management, Data Models, PA/PI for CSM, Virtual Agent for CSM,...Virtual Agent for CSM, Now Assist GenAI, Configurable Workspace, Customer Portals. This position will contribute as a senior… more
- DXC Technology (Ashburn, VA)
- …their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and ... Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** **Extensive travel is… more
- Sciolex Corporation (Chantilly, VA)
- …allocation decisions; track milestones and evaluate progress toward the + Customer 's strategy /framework objectives. + Develop assessments and briefings for ... decisions; coordinate with the larger cross-functional team to compile responses to Customer tasks, meet suspense dates for actions and prepare program leaders for… more
- Amazon (Herndon, VA)
- …Partner team, you will have the opportunity to help shape and deliver on a strategy to build broad use of Amazon's utility computing web services (eg, Amazon Lambda, ... platform; and being a subject matter expert on security as it relates to customer applications and services. As a Solutions Architect on the WWPS Partners team, you… more
- Curtiss-Wright Corporation (Ashburn, VA)
- …and collaboration skills + Business and technical mindset + Experience in aligning customer needs and company strategy + Strong knowledge and experience in ... analytics, and AI/ML solution to solve industry wide and customer specific challenges in support of business capture and...in scaling performance from modest hardware (eg RPi) to data centers a plus. Experience in High Performance Computing… more
- Pearl Interactive Network (Richmond, VA)
- …staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments. + Establish a high standard for productivity, quality, ... customer service as well as define user guidelines. +...+ Summarize, collect and analyze call center trends and data for regular performance reports. + Oversee system maintenance… more
- Amazon (Arlington, VA)
- …from concept to delivery - Lead strategic planning phases and pitch innovative customer experience solutions backed by data -driven insights - Create and iterate ... user research and testing to validate design decisions and ensure customer -centric solutions - Collaborate with cross-functional teams to implement design solutions… more
- Capital One (Mclean, VA)
- …We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make ... who love to solve real problems and meet real customer needs. We want you to be curious and...ask "what if?" Capital One started as an information strategy company that specialized in credit cards, and we… more
- Travelers Insurance Company (Chantilly, VA)
- …quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation ... Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage...of counsel, evaluation and direction of claim and litigation strategy . + Tracks and controls legal expenses to assure… more
- Ensono (Richmond, VA)
- …+ Establishes working relationships with current Global Financial Services (GFS) customer executives and thereby understands business priorities and IT needs. + ... regardless of whether they relate directly to Ensono opportunities. **Technology Strategy :** + Incorporates Ensono services into recommendations that have genuine… more