- Amazon (Arlington, VA)
- …you curious about how to measure and describe human experiences using survey and behavioral data ? Come join the Customer & Field Insights team, where your work ... the customer experience. You will organize, integrate, and analyze data from different sources (eg, surveys, telemetry, financials, behavioral, interviews) to… more
- Amazon (Arlington, VA)
- Description As Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will help ... drive enterprise adoption and measurable customer business value realization for AWS generative AI services...learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption.… more
- Amazon (Arlington, VA)
- …is looking for an experienced, talented, and highly motivated individual to join our Customer Experience Strategy team in Arlington. As a Product and Customer ... Description Are you Customer obsessed and eager to propose opportunities and...data driven insights - Demonstrated knowledge of key customer experience metrics and methodology (eg, NPS, etc.) Preferred… more
- Elevance Health (Richmond, VA)
- …are handled appropriately and in a timely manner. + Researches and analyzes data to address operational challenges and customer service issues. + Provides ... ** Customer Care Representative I** **Location** : This role...creating a culture that is designed to advance our strategy but will also lead to personal and professional… more
- Amazon (Arlington, VA)
- …Key job responsibilities -Work with sales leadership to optimize the go-to-market strategy of the Customer Acquisition organization -Develop a deep understanding ... Description The North American Sales Strategy , Operations and Enablement (SSOE) team is seeking...a driven and experienced Sales Operations Lead for the Customer Acquisition (CA) organization. The candidate in this role… more
- Somatus (Mclean, VA)
- …physical and mental well-being + Community engagement opportunities + And more! AVP, Customer Success will be responsible for customer retention, revenue growth ... to ensure the success of Somatus clients' portfolios. AVP, Customer Success will develop and implement short and long-term...development within new and existing clients + Lead the strategy for revenue growth for each client + Identify… more
- Amazon (Arlington, VA)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists...learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption.… more
- Amazon (Arlington, VA)
- …business value frameworks - Strong analytical skills with ability to translate complex data into actionable insights - Expertise in customer journey mapping and ... Description We are seeking an exceptional Customer Value Lead for the AWS Customer...and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business… more
- Acxiom (Richmond, VA)
- …years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer , marketers can communicate ... The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice)...system integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems +… more
- Amazon (Arlington, VA)
- … customer experience. Your ability to influence technical priorities and business strategy through data -driven contributions will be essential in shaping the ... enhancement of operational and analytical tools used by our Customer Support teams. In this pivotal role, you will...management plans for new feature rollouts * Analyze user data , feedback, and operational metrics to identify trends, risks,… more