- Ledbury, Inc (Richmond, VA)
- …ability to communicate effectively within a team-driven atmosphere supports Ledbury's company strategy and a best-in-class customer experience. Your aptitude for ... Operating Processes as necessary to streamline operations + Report on sales data , customer feedback, and UX issues to inform marketing initiatives + Assist with… more
- Wolters Kluwer (Richmond, VA)
- …+ Data Tracking: Ability to use tools for tracking customer metrics. + Product Knowledge: Comprehensive understanding of our products/services. + Collaboration: ... PST/8:00 am - 5:00 pm CT** **What We Offer: ** The Manager, Customer Success role offers growth potential opportunities, professional development, an engaging small… more
- Acosta Group (Fairfax, VA)
- …trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to the customer . + Operate within the ... the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market… more
- Wolters Kluwer (Richmond, VA)
- …and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data . + Design and lead top-tier training programs for ... on high-level feedback. + Collaborate with C-suite executives to refine overall customer experience strategy . + Maintain and enhance exceptional client… more
- TEKsystems (Virginia Beach, VA)
- …a fast-paced environment. Responsibilities include managing inbound calls, performing accurate data entry, and delivering compassionate customer service. Key ... or providers from accessing necessary therapies. This is a remote, high-volume, customer -facing role that requires initiative, attention to detail, and the ability… more
- Parsons Corporation (Centreville, VA)
- …enhance service request support + Act as A key contributor to shaping the customer experience strategy across various touchpoints and channels; you will actively ... for. **Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representative** to join our team! In this role you will get… more
- Capital One (Mclean, VA)
- …through a deep understanding of the customer journey and can then take that data to present a compelling strategy to build buy-in with partners. They are ... Associate Experience Product Capital One is a technology-driven and customer -focused company reaching millions of consumers. We are a...+ Collect and analyze data to make data driven decisions on product strategy and… more
- Amazon (Arlington, VA)
- Description Amazon's Customer Trust External Relations organization is looking for a Global Brand Engagement program manager. In this role, you will be an integral ... of program or project management experience - Experience using data and metrics to determine and drive improvements -...to determine and drive improvements - Experience owning program strategy , end to end delivery, and communicating results to… more
- Sallie Mae (Sterling, VA)
- …Contribute** We are seeking a Senior Technical Product Manager to lead the strategy , development, and execution of data -driven products that power innovative ... is a high-impact role at the intersection of technology, data , and customer experience-ideal for a product... journeys that drive engagement and conversion. + **Enterprise Data Integration and Architecture Strategy :** Define and… more
- TEKsystems (Hampton, VA)
- …+ Supporting Maine State-based Marketplace, Consumer Assistance Center. Provide customer service assistance for the State-run health insurance marketplace that ... High School diploma with 1-3 years of experience in customer service + High speed internet with DL requirement...25 Mbps and 5 Mbps upload speed + Strong data entry and telephone skills + Previous experience with… more