- Amazon (Seattle, WA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... (GenAI) and machine learning technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET AI team leads… more
- Microsoft Corporation (Redmond, WA)
- …activities land the value and opportunity of agents and extensibility, helping inform customer strategy to maximise value realisation. + Program Management: Lead ... We are seeking a dynamic and experienced **Senior Customer Experience Program Manager (CPM)** to join the...**Required Qualifications:** + Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+… more
- Amazon (Seattle, WA)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists...learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption.… more
- System One (Bremerton, WA)
- …to sell parts and services to customers. + Ensures service and parts sales strategy is consistent with business development and customer support strategy . ... System One is actively seeking a Parts Customer Support Director for a permanent position located...priorities efforts and maximize desirable outcomes. + Ensures all information/ data is documented and captured in computer systems for… more
- Amazon (Seattle, WA)
- …business value frameworks - Strong analytical skills with ability to translate complex data into actionable insights - Expertise in customer journey mapping and ... Description We are seeking an exceptional Customer Value Lead for the AWS Customer...and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business… more
- Amazon (Seattle, WA)
- …support our growth, we're looking for a strategic, action-oriented and analytical Customer Success Manager to support growing Merch's brand partners. We are looking ... delight Customers with an exciting catalog of print-on-demand merchandise. The Customer Success Manager will drive big initiatives, build strong relationships,… more
- Ralliant (Olympia, WA)
- …Architect** to lead the design and integration of our digital ecosystem-spanning ecommerce, customer data , and content systems. This is a high-impact role where ... digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end...and IT teams to align digital architecture with business strategy . **Requirements** + 7+ years of experience in digital… more
- Acxiom (Olympia, WA)
- …years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer , marketers can communicate ... The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship...frameworks and measurement capabilities that align with overall business strategy + Understand the client's business objectives and proactively… more
- CenterWell (Olympia, WA)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- Amazon (Seattle, WA)
- Description We're Amazon's Customer Engagement Technology Team, and our mission is to design Earth's best customer service, where every interaction is intuitive, ... the world. In this role, you will drive UX strategy across multiple user experiences, creating roadmaps and determining...- Leads with deep empathy for our customers, our customer service associates, and team members. - Ensures creative… more