- Walgreens (Deerfield, IL)
- …managing client relationships and addressing day to day client requests. The B2B Customer Success Team activates new client initiatives in collaboration with our ... **Job Description:** **Job Summary** The Sr. Specialist, B2B Customer Success plays an important role in ensuring the satisfaction of our Business to Business (B2B)… more
- Screencastify (Chicago, IL)
- …+ Consistently exceed SLAs (Response and Resolution time) and maintain high customer satisfaction. + Identify and execute cross-functional initiatives that ... for this role if you: + Bring experience managing Customer Support teams and a passion for data...and qualifications. Benefits + Competitive Compensation. We take a data -driven approach to our compensation strategy so… more
- Discover (Riverwoods, IL)
- …with Discover. **Job Description:** **What You'll Do** Responsible for leading customer experience strategy and projects including directing International ... to enhance the customer experience across all customer touchpoints, leading initiatives to support remediation...Bachelors Engineering, Social Sciences or related + 4+ years Data Science, Decision Science, Programming, Customer Service… more
- Celestica (Chicago, IL)
- …critical situations. Will need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a daily ... create solutions and strategies for business awards + Commercial strategy and contracts negotiation + Overall Customer ... satisfaction and scorecard rankings + Completion of strategic initiatives to schedule + Business expansion into key new… more
- Amazon (Chicago, IL)
- …emerging needs and trends in enterprise AI adoption * Analyze implementation data , customer feedback, and success metrics to continuously improve solution ... our global delivery team, Amazon Q Business product teams, and Go-To-Market (GTM) initiatives . The ideal candidate will drive adoption of Amazon Q Business by… more
- Amazon (Chicago, IL)
- …business value frameworks - Strong analytical skills with ability to translate complex data into actionable insights - Expertise in customer journey mapping and ... Description We are seeking an exceptional Customer Value Lead for the AWS Customer...and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business… more
- Mastercard (Chicago, IL)
- …in a SaaS or tech environment. *Strong understanding of personalization tools, customer data platforms, or related technologies. *Excellent written and verbal ... Education Manager will develop and implement a comprehensive customer education strategy that drives product adoption...product and customer success teams to identify customer pain points and align education initiatives … more
- Acosta Group (Oak Brook, IL)
- …trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer . + **Budget Adherence** : ... and market share growth? Join our team as a Customer Manager and take charge of managing our principals'...key principals to ensure alignment and collaboration. + **Retail Initiatives ** : Collaborate with Retail Sales Managers on major… more
- Walgreens (Deerfield, IL)
- …client-facing B2B Customer Success professionals, develops strategies to enhance customer satisfaction, drive initiatives that promote customer loyalty ... **Job Description:** **Job Summary** The Manager of B2B Customer Success plays a critical role in ensuring our Business to Business (B2B) clients receive the highest… more
- Ralliant (Springfield, IL)
- …Architect** to lead the design and integration of our digital ecosystem-spanning ecommerce, customer data , and content systems. This is a high-impact role where ... digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end...and IT teams to align digital architecture with business strategy . **Requirements** + 7+ years of experience in digital… more