- Acxiom (Springfield, IL)
- …value measurement execution, and stakeholder engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives ... years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer , marketers can communicate… more
- CenterWell (Springfield, IL)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- Wolters Kluwer (Chicago, IL)
- … satisfaction + Implementation and Project Management + Understand and uncover customer needs, initiatives , and deployment opportunities + Lead the development ... with customer success platforms and CRMs (Salesforce, etc) + Data -oriented, consultative approach to promote product utilization with customers + Proven ability… more
- Google (Chicago, IL)
- …Experience working with executive-level clients or stakeholders. + Experience in using data and metrics to measure program performance, identify insights, and make ... collaborating with sales, senior leaders, and marketing to drive tangible customer business outcomes. The Executive Sponsor Program empowers Cloud leaders to… more
- Wolters Kluwer (Springfield, IL)
- …and areas for improvement. + Collaborate with sales and support teams to implement customer initiatives . + Track and report on customer health metrics. ... Data Tracking: Ability to use tools for tracking customer metrics. + Product Knowledge: Comprehensive understanding of our...attract, develop, and retain diverse talent to achieve our strategy . As a global company, having a diverse workforce… more
- Walmart (Quincy, IL)
- …experience, insight, and data to determine how to best exceed customer /member needs. Develops and implements initiatives , practices, and plans to capitalize ... experience, insight, and data to determine how to best exceed customer /member needs. Develops and implements initiatives , practices, and plans to capitalize… more
- Wolters Kluwer (Springfield, IL)
- … initiatives . + Provide deep strategic insights and analyses from comprehensive customer data . + Design and lead top-tier training programs for customers ... on high-level feedback. + Collaborate with C-suite executives to refine overall customer experience strategy . + Maintain and enhance exceptional client… more
- Rubrik (Springfield, IL)
- …+ Define, develop, and scale value-based selling frameworks across Rubrik's GTM strategy . + Partner with sales, pre-sales, and customer success teams ... **About Team & About Role:** Rubrik is revolutionizing data security with Zero Trust Data ...adoption of value-based selling across the company's Go-To-Market (GTM) strategy . This role will focus on quantifying and articulating… more
- Arrow Electronics (Itasca, IL)
- …key point of contact for vendor relationships, ensuring alignment on channel strategy and growth initiatives . + **Stakeholder Collaboration:** Engage with senior ... enhance business performance. + **Service-Related Activities:** Oversee service-related sales initiatives to ensure customer satisfaction and retention. **What… more
- American Medical Association (Chicago, IL)
- … data platform modernization to support ongoing multi-year product strategy and execution Product Support: Sales, Marketing, and Implementation + Collaborate ... CPT Product Line. This includes developing and leading product strategy , identifying new opportunities and markets for growth, business...of emerging trends in health care, voice of the customer and voice of the market to support innovation.… more