- Wolters Kluwer (Olympia, WA)
- …and areas for improvement. + Collaborate with sales and support teams to implement customer initiatives . + Track and report on customer health metrics. ... Data Tracking: Ability to use tools for tracking customer metrics. + Product Knowledge: Comprehensive understanding of our...attract, develop, and retain diverse talent to achieve our strategy . As a global company, having a diverse workforce… more
- Amazon (Seattle, WA)
- …defines the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such as Audible. We own the development ... idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate...team? Do you want to innovate using engineering, massive data , and machine learning algorithms? If your answer is… more
- Wolters Kluwer (Olympia, WA)
- … initiatives . + Provide deep strategic insights and analyses from comprehensive customer data . + Design and lead top-tier training programs for customers ... on high-level feedback. + Collaborate with C-suite executives to refine overall customer experience strategy . + Maintain and enhance exceptional client… more
- The Boeing Company (Seattle, WA)
- …Find your future with us. The Boeing Company is currently seeking a ** Customer Relationship Management UX Specialist (Mid-Level or Senior)** to join the team in ... WA** . As a CRM UX Specialist, you will spearhead user-centered design initiatives for our enterprise CRM platforms, primarily focusing on Salesforce and related… more
- Nordstrom (Seattle, WA)
- …and Credit finance team. This role will also support the development of Customer plans and Customer Health tracking . Key responsibilities include leading ... leadership audience + Collaborate with cross-functional business and finance partners to develop customer plans inclusive of key c ustomer metrics ( eg, active and… more
- Amazon (Bellevue, WA)
- …and subscribe to the world's best video games. We are looking for a customer -obsessed, innovative and data -driven Senior Product Marketing Manager (PMM) to join ... your goals. You will formulate and rapidly execute marketing initiatives , dive-deep into the data to generate...Qualifications - MBA or advanced degree - Background in customer lifecycle marketing, personalization, or engagement strategy … more
- Amazon (Redmond, WA)
- …Program Manager role will be at the forefront of driving Product Integrity initiatives across the customer terminals, working to ensure our systems meet ... reliable connectivity. Product Integrity (PI) organization sets and ensures the customer terminals for Project Kuiper meet the reliability and safety targets.… more
- Arrow Electronics (Bellevue, WA)
- …key point of contact for vendor relationships, ensuring alignment on channel strategy and growth initiatives . + **Stakeholder Collaboration:** Engage with senior ... enhance business performance. + **Service-Related Activities:** Oversee service-related sales initiatives to ensure customer satisfaction and retention. **What… more
- Amazon (Seattle, WA)
- …3-year strategic vision for Amazon Music retention, grounded in a deep understanding of customer data and insights * Monitor and report on related key ... Finance as well as senior leaders to define new initiatives and customer experiences. You will be...high amount of autonomy, with the ability to set strategy and implement a diverse set of initiatives… more
- Amazon (Seattle, WA)
- …problem statements to address egregious and repetitive defects that result in customer returns, tracking impact of initiatives in return reduction, identifying ... for you! Key job responsibilities * Define the WW strategy for FBA and drive initiatives to...data and anecdotes on pain points from both customer and sellers * Set up mechanisms to track… more