- Amazon (East Palo Alto, CA)
- …at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Account ... the business savvy skills necessary to motivate a cross-functional team including sales, product and alliances to deliver business growth for AWS and our ISV… more
- Intuit (San Diego, CA)
- …is executing on key company-wide initiatives to help deliver against our vision and strategy . Customer success is no longer downstream care operations but is a ... World". You will partner with other functions including Marketing, Customer Success, Expert Network Platform, Product Management,... Success, Expert Network Platform, Product Management, Product Development, Product Design and Data… more
- Datavant (Sacramento, CA)
- …Given our SaaS business model and our focus on a "land and expand" strategy , Customer Success is absolutely vital to our long-term profitability. We will ... Datavant is a data platform company and the world's leader in...cases effectively + Influence future lifetime value through higher product adoption, customer satisfaction and overall health… more
- MongoDB (Los Angeles, CA)
- …to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we'll need to be constantly ... to create, transform, and disrupt industries by unleashing the power of software and data . We enable organizations of all sizes to easily build, scale, and run… more
- Hartford Steam Boiler Inspection and Insurance Company (San Francisco, CA)
- …after domain. You will be part of the Global Innovation Group, interacting with product strategy , global product management, software engineering teams, and ... within the company. You will actively be involved in strategy and roadmap conversations, while interacting with our large.../ partners. Based on the CSM's technical background and customer interactions (and the data those interactions… more
- NVIDIA (Santa Clara, CA)
- …in Deep Learning workloads. You will work with world class engineering teams, product management, Operations and Customer support to build systems that will ... building innovative server systems for GPU accelerated applications, such as Deep Learning. Data Center SW team architects and develops the end to end software and… more
- The Hertz Corporation (Sacramento, CA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... customer -facing environments. Whether your background is in contact center operations, loyalty strategy , customer segmentation, or CX design, you know how to… more
- Google (Sunnyvale, CA)
- …Ability to identify and prioritize key initiatives that will have an impact on customer success metrics (eg, product adoption, sentiment). The Customer ... lifecycle. Their primary goal is to drive adoption, maximize product usage, and foster long-term customer loyalty....Google . **Responsibilities:** + Develop and execute a global customer success strategy that drives adoption, usage… more
- Amazon (San Diego, CA)
- …emerging needs and trends in enterprise AI adoption * Analyze implementation data , customer feedback, and success metrics to continuously improve solution ... requirements Cross-Functional Leadership * Lead cross-functional initiatives that span delivery, product , and GTM teams to improve overall customer experience… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product , Technology, and Customer...high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer… more