- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... customer -facing environments. Whether your background is in contact center operations, loyalty strategy , customer segmentation, or CX design, you know how to… more
- Google (New York, NY)
- …+ 5 years of experience with sampling, survey writing, and analysis of survey data including weighting and assessing data quality. + 5 years of experience ... with designing experiments, analyzing data from experiments, and summarizing findings. + 5 years...then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your… more
- Amazon (New York, NY)
- …emerging needs and trends in enterprise AI adoption * Analyze implementation data , customer feedback, and success metrics to continuously improve solution ... requirements Cross-Functional Leadership * Lead cross-functional initiatives that span delivery, product , and GTM teams to improve overall customer experience… more
- SAP (New York, NY)
- …(SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. + SAP Customer Experience (CX) ... from. **SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) -** Knowledge in database and ...customers to achieve their full potential by understanding their strategy , unique business goals, and desired outcomes, thereby driving… more
- Amazon (New York, NY)
- …customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, ... learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption....customer requests and pain points to identify potential product improvements. About the team Diverse Experiences AWS values… more
- Amazon (New York, NY)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption....advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer… more
- Amazon (New York, NY)
- …business and technical risks, and drive clarity that are strategic to the customer 's cloud journey including large-scale migrations, data and analytics, digital ... voice of the customer within AWS, evangelizing customer needs to AWS leadership, product , and...data -driven problem solver who thrives in a dynamic, customer -focused environment * Experience in Cloud services, either in… more
- Celestica (New York, NY)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this...charges, and commercial models etc. + Drives account planning, strategy development & works with sales, BD, finance &… more
- Ralliant (Albany, NY)
- …Architect** to lead the design and integration of our digital ecosystem-spanning ecommerce, customer data , and content systems. This is a high-impact role where ... digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end...+ Build and maintain API connectors for dynamic content, product data , and backend systems. + Establish… more
- Colgate-Palmolive (New York, NY)
- …and shopper insights, and have an awareness of competitor activity to build customer strategy . + Establish partnerships with multiple parties including internal ... thought leadership. + Seek creative solutions to adjust on strategy with the customer , revisit objectives and...developments + Apply insights to refine investment strategies and customer tactics, leveraging data from syndicated and… more