- Amazon (Bellevue, WA)
- … customer 's experience with delivery * Effectively advocate and design for the customer through objective data such as market analysis, customer insights, ... return or resolve things if it doesn't? Amazon Delivery's Customer Experiences team (ADX CX) is seeking our next...by seamlessly weaving return policies and ways to resolve product concerns through the early stages of shopping, all… more
- Boehringer Ingelheim (Seattle, WA)
- … needs and deliver net sales objectives. + Analyzes qualitative and quantitative data to optimize territory business plan and customer calls. + Monitors ... **Description** The Customer Engagement Specialist (CES) will maximize net portfolio...in key markets. Campaign design will mirror broader brand strategy , capitalize on local and regional marketing opportunities and… more
- Amazon (Seattle, WA)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption....advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer… more
- REI (Seattle, WA)
- …play a pivotal role in shaping the strategic direction and success of our omni-channel product strategy for apparel and footwear. The VP, GMM is responsible for ... identification, development, and implementation of new business strategies, initiatives, and product lines. + Drive initiatives to enhance customer experience,… more
- Celestica (Seattle, WA)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this...charges, and commercial models etc. + Drives account planning, strategy development & works with sales, BD, finance &… more
- Ralliant (Olympia, WA)
- …Architect** to lead the design and integration of our digital ecosystem-spanning ecommerce, customer data , and content systems. This is a high-impact role where ... digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end...+ Build and maintain API connectors for dynamic content, product data , and backend systems. + Establish… more
- Merck (Olympia, WA)
- …Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization ... **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical...may not be limited to:** + Engaging in balanced product sales presentations with Health Care Providers and Health… more
- Amazon (Seattle, WA)
- Description We're Amazon's Customer Engagement Technology Team, and our mission is to design Earth's best customer service, where every interaction is intuitive, ... the world. In this role, you will drive UX strategy across multiple user experiences, creating roadmaps and determining...priorities for your team. You will partner closely with product and tech leaders, using quantitative and qualitative evidence… more
- Warner Bros. Discovery (Bellevue, WA)
- …Next Role As a Customer Experience (CX) Writer on the CX Content Strategy team, you'll research and write support content about WBD streaming products for our ... our Customer Experience pillars (Learning and Development, Launch Readiness, Data & Insights, Operations , Tools and Technology) to understand common support… more
- Amazon (Seattle, WA)
- …about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure ... on Amazon. We conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we partner with… more