- Confluent (Richmond, VA)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At ... Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...these interactions, you will build strong relationships, ensure exemplary delivery standards, and have a lot of fun helping… more
- Sharecare (Richmond, VA)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of Customer ... support and management of the team. In addition, the Customer Service Manager is responsible for metric and quality...and KPIs are maintained. + Ensures consistency in service delivery by the entire team to drive contractual outcomes… more
- Ricoh Americas Corporation (Alexandria, VA)
- **Job Title: Area Customer Service Coordinator** Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring ... exceptional service delivery to our valued clients. Your role will encompass...supporting daily operations, implementing new services, and fostering a customer -centric environment, all while making a positive impact within… more
- Amazon (Arlington, VA)
- …cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and ... Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. We are hiring customer services agents who are positive and genuinely enjoy helping others. In this ... role, you will provide full life-cycle customer service and a ssist customers in understanding their...times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California,… more
- Amazon (Arlington, VA)
- …to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead a team ... of Customer Success Managers responsible for influencing growth across the...presentation skills * Strategy development with multi-phase execution and delivery : planning, opportunity qualification and creation, stakeholder and executive… more
- Red River (Richmond, VA)
- …for proposals and statements of work. Validates the SOW, BOM, and LOE prior to delivery to the customer . + Capable of demonstrating solutions within area of ... This position is a customer -focused technical sales professional who provides high-level technical information and design/implementation guidance to one or more… more
- WM (Richmond, VA)
- **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of orders. Provides logistics support for domestic and ... and partners in order to fulfill customers' needs. First point of customer contact for general inquiries. Builds and maintains business relationship with clients… more
- Ferguson Enterprises, LLC. (Newport News, VA)
- … needs by determining the best products and solutions. + Ensuring the delivery of personalized customer service through timely quotations and accurate sales ... America. Since 1837, Pollardwater's team of industry experts focuses on providing superior customer service and solutions for a wide variety of industry needs. We… more
- Qualtrics (Reston, VA)
- …with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes **What We're Looking For On Your ... Goods & Services** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics....build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity… more