- TTEC (Richmond, VA)
- …Do you love pinpointing areas for improvement? You'll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your ... Assurance Manager. You'll contribute to the success of the customer experience as well as the overall success of...required, such as assisting with the development, research, and delivery of new training or other necessary duties. +… more
- L3Harris (Herndon, VA)
- …Senior Manager will align the business with an accelerated model to meet customer acquisition methods, capable of taking entire programs from start to finish within ... iteratively refine a cohesive, long-term division strategy that addresses market/ customer needs, technology development, differentiated solutions, customer … more
- Lumen (Richmond, VA)
- …Marketing and work closely with other cross-functional teams to ensure the successful delivery of our products to market. This position requires a blend of technical ... messaging, and enablement. You will create compelling technical content, engage customer -facing teams, and drive initiatives that position our core networking… more
- The ODP Corporation (Virginia Beach, VA)
- …our complete range of offerings. The Store Supervisor will support a customer -centric environment, engagement with the local community, all while contributing to a ... positive culture aligned with the Office Depot 5C values of Customer , Commitment, Change, Caring, and Creativity. Additionally, the Store Supervisor is responsible… more
- Medtronic (Arlington, VA)
- …for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, repairing, maintaining, and troubleshooting these ... such as equipment, integrated systems and subsystems, and software at customer and/or field locations.** **Analyzes and evaluates products and related performance.**… more
- Steampunk (Mclean, VA)
- …more! The Tech Lead needs to be a technologist with excellent communication and customer service skills and a passion for data and problem solving. This role ... a strategic asset. They are looking to become a facts-based, data-driven, customer -focused organization. To help realize this goal, they are leveraging visual… more
- Mass Markets (VA)
- …using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance ... departments and management to align with organizational goals. + Handle escalated customer issues and provide effective solutions. + Identify areas for operational… more
- CACI International (Ashburn, VA)
- …The Security IT Audit Specialist with both strong application and network security delivery skills will need to have a deep technical understanding of Cybersecurity ... team of seasoned technical professionals who thrive on supporting our customer 's mission and growth objectives- responsible for designing, developing, leading, and… more
- BAE Systems (Falls Church, VA)
- …projects, including requirement gathering/discovery, design, development, testing, and delivery . + Collaborate with business area cross-functional stakeholders to ... identify, develop, and deploy new business processes and ensure delivery /implementation of essential technology capabilities. + Provide recommendations for add-ons,… more
- SAIC (Chantilly, VA)
- …fiber Telecommunications Engineer in **Chantilly, VA** to support a government customer . The successful candidate will support an array of high-speed engineering ... implementation efforts, as well as program office support on behalf of this customer . **DESCRIPTION OF DUTIES:** The successful candidate must be able to: + Provide… more