- Amazon (New York, NY)
- …the AWS Customer Success Center of Excellence (CS COE) to architect and implement value realization frameworks that drive measurable business outcomes for our ... customers. In this role, you will develop and deploy comprehensive customer value journeys, maturity models, and business value realization frameworks that enable… more
- Amazon (New York, NY)
- Description AWS is known for its customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that ... rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS data… more
- Deloitte (New York, NY)
- …You'll work closely with Technology and the Business to ensure seamless product delivery and exceptional customer experiences. This is your chance to lead, ... you thrive in a fast-paced environment where innovation and customer satisfaction are paramount? If so, we have an...various teams to resolve errors that are impacting client delivery . + Ensure adherence to processes and standards, including… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Provides ongoing ... Duties and Responsibilities** + Diagnosing and resolving problems in response to customer reported incidents + Planning and analysis of work processes + Researching… more
- Deloitte (New York, NY)
- …this pivotal role, you will drive strategic business transformation programs, architect effective governance structures, lead the implementation of new capabilities ... cost efficiencies, and organizational agility. In this role, you will architect and guide strategies and transformation programs that enable growth and… more
- Kyndryl (Rye Brook, NY)
- …Systems will provide operational excellence and strategic, proactive support of the delivery and execution of Kyndryl's HR technical strategy. This position will be ... stakeholders and internal technology partners and include industry best practices to architect technology solutions needed to drive alignment of business needs and… more
- Rocket Software (Albany, NY)
- …to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation. ... for COBOL (https://www.microfocus.com/solutions/cobol-market-space) , mainframe application delivery (https://www.microfocus.com/products/mainframe-market-space/overview) and host access (https://www.microfocus.com/solutions/host-connectivity) offer… more
- Palo Alto Networks (New York, NY)
- …will be responsible for setting and achieving service line KPIs, including delivery excellence, customer satisfaction, and identifying opportunities to align ... drive success across all Cloud Assessment KPIs including revenue, utilization, delivery quality, customer satisfaction, and Security Transformation Program (STP)… more
- City of New York (New York, NY)
- …enhancing building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery -focused. More information can ... portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders,… more
- Amazon (New York, NY)
- …across our partner ecosystem to drive measurable business outcomes and accelerate customer value realization. You will architect and implement frameworks that ... partners - Architect scalable approaches to measure and improve partner-led customer outcomes - Contribute to the AWS Value Realization Toolkit for Partners… more
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